problem with intsalling Eset !!!

Discussion in 'ESET Smart Security' started by stanza, Jul 8, 2009.

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  1. stanza

    stanza Registered Member

    Joined:
    Jul 8, 2009
    Posts:
    2
    Hello

    i have a problem ,,hope you guys help me :)

    when i want to install the latest version of Eset both ( security and antivirus ) i got this messege

    "Service Eset Smart security (ekrn) failed to start. Vertify that you have sufficient privilegs to start system service."

    how can i solve it ??​
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,408
    It could be a consequence of a malware infection. I'd suggest creating a log from SysInspector and submitting it to customer care for perusal.
     
  3. stanza

    stanza Registered Member

    Joined:
    Jul 8, 2009
    Posts:
    2
    thx Marcos ,, i did that

    waiting :'(
     
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