Problem with installing TrueImageServerEcho on Mandriva 2009

Discussion in 'Acronis True Image Product Line' started by gicparma, Dec 4, 2008.

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  1. gicparma

    gicparma Registered Member

    Joined:
    Dec 4, 2008
    Posts:
    1
    Hi there,

    I will install Acronis True Image Echo Server on Mandriva 2009.

    First, I run the Acronis setup script. The Snapapi26 Modul compiling failds.

    dkms build -m snapapi26 -v 0.7.29 -k 2.6.27.5-desktop-2mnb --config /boot/config --arch i686 --kernelsourcedir /usr/src/linux

    Code:

    Preparing kernel 2.6.27.5-desktop-2mnb for module build:
    (This is not compiling a kernel, just preparing kernel symbols)
    Storing current .config to be restored when complete
    Running Generic preparation routine
    make mrproper..........
    using /boot/config
    make oldconfig.......
    make prepare.......

    Building module:
    cleaning build area....
    make KERNELRELEASE=2.6.27.5-desktop-2mnb -C /usr/src/linux SUBDIRS=/var/lib/dkms/snapapi26/0.7.29/build modules....(bad exit status: 2)

    Error! Bad return status for module build on kernel: 2.6.27.5-desktop-2mnb (i686)
    Consult the make.log in the build directory
    /var/lib/dkms/snapapi26/0.7.29/build/ for more information.

    /var/lib/dkms/snapapi26/0.7.29/build/ for more information.

    Code:

    DKMS make.log for snapapi26-0.7.29 for kernel 2.6.27.5-desktop-2mnb (i686)
    gio dic 4 22:19:01 CET 2008
    make: Entering directory `/usr/src/linux-2.6.27.5-2mnb'

    WARNING: Symbol version dump /usr/src/linux-2.6.27.5-2mnb/Module.symvers
    is missing; modules will have no dependencies and modversions.

    CC [M] /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.o
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607:34: error: macro "bio_io_error" passed 2 arguments, but takes just 1
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘make_original_request’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607: error: ‘bio_io_error’ undeclared (first use in this function)
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607: error: (Each undeclared identifier is reported only once
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607: error: for each function it appears in.)
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘submit_pending_request’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1193: warning: assignment from incompatible pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘sa_cache_block’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1289: warning: assignment from incompatible pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘snapapi_make_request’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1528: error: too many arguments to function ‘bio_endio’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘session_devinfo’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1870: error: ‘struct hd_struct’ has no member named ‘ios’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1871: error: ‘struct hd_struct’ has no member named ‘sectors’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1872: error: ‘struct hd_struct’ has no member named ‘ios’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1873: error: ‘struct hd_struct’ has no member named ‘sectors’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘bread_submit_bios’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:2034: warning: assignment from incompatible pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘snapapi_vm_nopage’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:2981: error: ‘NOPAGE_SIGBUS’ undeclared (first use in this function)
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: At top level:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3222: error: unknown field ‘nopage’ specified in initializer
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3222: warning: initialization from incompatible pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘snapapi_init’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3294: error: implicit declaration of function ‘find_task_by_pid’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3294: warning: assignment makes pointer from integer without a cast
    make[1]: *** [/var/lib/dkms/snapapi26/0.7.29/build/snapapi26.o] Error 1
    make: *** [_module_/var/lib/dkms/snapapi26/0.7.29/build] Error 2
    make: Leaving directory `/usr/src/linux-2.6.27.5-2mnb'




    I will fix the problem like that:

    https://www.wilderssecurity.com/showp...99&postcount=4


    Can you help me?
    Andrea
     
    Last edited: Dec 4, 2008
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello gicparma,

    Thank you for choosing Acronis Linux Server Disk Backup Software.

    We are sorry for delayed response.

    Please compile SnapAPI modules manually as described in /usr/lib/Acronis/TrueImageEchoServer/HOWTO.INSTALL file.

    If the problem persists, please do the following:

    Download the Linux System Report utility available here and do the following to create the report:

    - Unpack the archive: # tar xvf sysinfo.tar
    - Make the script executable: # chmod +x sysinfo
    - Run the executable: # ./sysinfo

    Then please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
  3. p_e_t_e_r

    p_e_t_e_r Registered Member

    Joined:
    Jan 14, 2009
    Posts:
    6
    Dear Marat Setdikov

    I do have a very similar problem on SuSE 11.1

    on kernel 2.6.27......

    as far as I know snapapi26 version 0.7.41 fixes this...

    is there a chance to get it ?
     
  4. p_e_t_e_r

    p_e_t_e_r Registered Member

    Joined:
    Jan 14, 2009
    Posts:
    6
    Sear Oleg Lee

    I just got your private message

    where the link to the snapapi26 version 0.7.41 was included

    the compiling on SuSE 11.1 kernel 2.6.27 was successful

    thanks again....

    p_e_t_e_r
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Dear Peter,

    Thank you for using Acronis Corporate Products

    I am really glad to hear that the issue has been resolved.

    Thank you.

    --

    Oleg Lee
     
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