Problem with installing TrueImageServerEcho on Debian Kernel 2.6.26 and higher

Discussion in 'Acronis True Image Product Line' started by hronny, Dec 5, 2008.

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  1. hronny

    hronny Registered Member

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    Hi there,

    I will install the Acronis True Image Echo Server (Trialversion) on Debian Lenny with Kernel 2.6.26

    Code:
    root@Epsilon:/$ ./TrueImageServerEcho_d_de.i686 -v
    9.5.8163
    First, I run the Acronis setup script. The Snapapi26 Modul compiling failds.

    Code:
    root@Epsilon:/ dkms build -m snapapi26 -v 0.7.29 -k 2.6.26 --config /boot/config-2.6.26 --arch i686 /usr/src/linux-2.6.26
    
    Preparing kernel 2.6.26 for module build:
    (This is not compiling a kernel, just preparing kernel symbols)
    Running Generic preparation routine
    make mrproper.......
    using /boot/config-2.6.26
    make oldconfig......
    make prepare......
    
    Building module:
    cleaning build area....
    make KERNELRELEASE=2.6.26 -C /lib/modules/2.6.26/build SUBDIRS=/var/lib/dkms/snapapi26/0.7.29/build modules....(bad exit status: 2)
    
    Error! Bad return status for module build on kernel: 2.6.26 (i686)
    Consult the make.log in the build directory
    /var/lib/dkms/snapapi26/0.7.29/build/ for more information.
    Then I read the logfile
    Code:
    root@Epsilon:/usr/src$ less /var/lib/dkms/snapapi26/0.7.29/build/make.log
    
    DKMS make.log for snapapi26-0.7.29 for kernel 2.6.26 (i686)
    Fr 5. Dez 17:36:01 CET 2008
    make: Entering directory `/usr/src/linux-2.6.26'
    
      WARNING: Symbol version dump /usr/src/linux-2.6.26/Module.symvers
               is missing; modules will have no dependencies and modversions.
    
      CC [M]  /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.o
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607:34: error: macro "bio_io_error" passed 2 arguments, but takes just 1
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function 'make_original_request':
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607: error: 'bio_io_error' undeclared (first use in this function)
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607: error: (Each undeclared identifier is reported only once
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607: error: for each function it appears in.)
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function 'print_bio':
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1105: warning: format '%llu' expects type 'long long unsigned int', but argument 6 has type 'sector_t'
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function 'submit_pending_request':
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1193: warning: assignment from incompatible pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function 'sa_cache_block':
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1289: warning: assignment from incompatible pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function 'snapapi_make_request':
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1528: error: too many arguments to function 'bio_endio'
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function 'session_devinfo':
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1870: error: 'struct hd_struct' has no member named 'ios'
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1871: error: 'struct hd_struct' has no member named 'sectors'
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1872: error: 'struct hd_struct' has no member named 'ios'
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1873: error: 'struct hd_struct' has no member named 'sectors'
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function 'bread_submit_bios':
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:2034: warning: assignment from incompatible pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function 'snapapi_vm_nopage':
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:2981: error: 'NOPAGE_SIGBUS' undeclared (first use in this function)
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: At top level:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3222: error: unknown field 'nopage' specified in initializer
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3222: warning: initialization from incompatible pointer type
    make[1]: *** [/var/lib/dkms/snapapi26/0.7.29/build/snapapi26.o] Fehler 1
    make: *** [_module_/var/lib/dkms/snapapi26/0.7.29/build] Fehler 2
    make: Leaving directory `/usr/src/linux-2.6.26'
    I did this action with Kernel 2.6.26, 2.6.27 and 2.6.28-rc5. It is all the same. I cannot use a older Kernel because my motherboard didnt start. Can anyone help me?
     
  2. NumLock

    NumLock Registered Member

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    It was tested for 2.6.18 but its logical to say that you'll just need to download the right kernel for your system. Everything stays the same.
     
  3. hronny

    hronny Registered Member

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    Debian Lenny is version 5.0.
    Kernel 2.6.18 is from December 2006 and outdated. My actually mainboard can't start with an kernel older then 2.6.26 (i written in my first post).

    A post in this forum https://www.wilderssecurity.com/showthread.php?t=224763 says that exists a newer snapapi version. In the trailversion 0.7.29 in the post (from November 8th, 2008, 01:00 PM) it is version 0.7.35 (o_O) snapapi26_modules-0.7.35-1.noarch.rpm . Ubuntu 8.10 uses Kernel 2.6.27-7.
    Where can i get a newer version from snapapi ? Can anyone send me these files?

    Thanks Ronny
     
    Last edited: Dec 8, 2008
  4. Acronis Support

    Acronis Support Acronis Support Staff

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    Posts:
    25,885
    Hello hronny,

    Thank you for using Acronis Corporate Products

    I have sent the updated version of snapapi26 module via PM. Please do the following in order to install it:

    # dkms ldtarball --archive= <path to snapapi26-0.7.41-all.tar.gz>

    - Build and install the new module:
    # dkms build -m snapapi26 -v 0.7.41 -k <KERNEL_VERSION> --config <CONFIG_FILE> --arch <KERNEL_ARCH> --kernelsourcedir <PATH_TO_KERNEL_SOURCES>

    # dkms install -m snapapi26 -v 0.7.41 -k <KERNEL_VERSION> --config <CONFIG_FILE> --arch <KERNEL_ARCH> --kernelsourcedir <PATH_TO_KERNEL_SOURCES>

    Thank you.

    __

    Oleg Lee
     
  5. p_e_t_e_r

    p_e_t_e_r Registered Member

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    Dear Oleg Lee

    I do have very similar problems with the actual downloaded

    Trialversion on SuSE 11.1 ....

    and kernel 2.6.27.7-9-default...

    where can I get snapapi26-0.7.41-all.tar.gz that fixes these...

    I already tried 0.7.0 .... 0.7.29 ..... 0.7.35.....no success....

    p_e_t_e_r
     
  6. Wilson_Meier

    Wilson_Meier Registered Member

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    Jan 19, 2009
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    Hi,

    i need the updated snapapi26 module too.
    Latest i have found was 0.7.39 and doesn't work.
    Please send it to me.

    Thanks
    Wilson
     
  7. p_e_t_e_r

    p_e_t_e_r Registered Member

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    Sear Oleg Lee

    I just got your private message

    where the link to the snapapi26 version 0.7.41 was included

    the compiling on SuSE 11.1 kernel 2.6.27 was successful

    thanks again....

    p_e_t_e_r
     
  8. Acronis Support

    Acronis Support Acronis Support Staff

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  9. kurac

    kurac Registered Member

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    Hello,

    Could you send me the latest snapapi module, I don't find the latest version on Acronis web site.

    Thanks for you help.
     
  10. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello kurac,

    Thank you for your interesting in Acronis True Image

    I have sent you requested file via PM.

    Best regards,
    --
    Dmitry Nikolaev
     
  11. linuxbox

    linuxbox Registered Member

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    Hello, I'm in need of snapapi26-0.7.41-all.tar.gz as well.

    thanks
     
  12. Acronis Support

    Acronis Support Acronis Support Staff

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  13. King of Bayonne

    King of Bayonne Registered Member

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    Hello,

    I too would like to request a copy of snapapi26-0.7.41-all.tar.gz (trying to make the TI agent compile/load on Openfiler 2.3).

    Thanks!


    KoB
     
  14. rickardsv

    rickardsv Registered Member

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    I also need latest snapapi, trying to compile on an Ubuntu 8.04 server.
     
  15. Malkerter

    Malkerter Registered Member

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    Mar 8, 2009
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    Hi,

    I also have problems with ATISLin and OpenSuSE 11.1, I think I also need the new snapapi version .

    Thanks in advance

    Mal
     
  16. acrego

    acrego Registered Member

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    Please send me the files too.
    Thanks
     
  17. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello all,

    Thank you for using Acronis Corporate Products

    King of Bayonne, rickardsv, Malkerter and acrego, please check your PM boxes.

    Thank you.

    --
    Oleg Lee
     
  18. heze54

    heze54 Registered Member

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    Dec 7, 2006
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    Hi,

    I have the file but... how can I install the shotware under ubuntu 8.10?


    best regards
     
  19. jthomlin

    jthomlin Registered Member

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    Mar 17, 2009
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    Hi, I would also like the update to allow ATI for Linux to work with Ubuntu 8.10 please.

    Also as a matter of interest, is Disk Director 10 (rescue disk) going to suffer from the same issue and if so is there a fix for it?

    Cheers!
    ---------------------------
    Joe Thomlinson
     
  20. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello jthomlin,

    Thank you for your interesting in Acronis True Image

    I have sent file via PM.

    Send me your serial number for Acronis Disk Director Suite 10.0 via PM and I will give you ISO image of Acronis Disk Director bootable disc which will solve the issue.

    Best regards,
    --
    Dmitry Nikolaev
     
  21. pengy

    pengy Registered Member

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    Hello,
    Could I also get the new snapapi file please? Also I want to ask why you don't just post the download link instead of Giving everyone that needs it a PM.

    Thank You
    Pengy
     
  22. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Joe and pengy,

    Thank you for using Acronis Corporate Products

    Joe, please check your PMs, I have sent the file.

    pengy,

    We don't publish the file because:

    1) The link is time-limited;

    2) Only legal users are entitled for support.

    Please send me the license number via PM, I will provide you with the required file.

    Thank you.

    --
    Oleg Lee
     
  23. parfja

    parfja Registered Member

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    I also need the snapapi module.
     
  24. heze54

    heze54 Registered Member

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    Dec 7, 2006
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    Hi,

    I have the latest snapapi version with my ubuntu 8.10 2.6.27-11-generic running kernel... but still having problems to install acronis agent...



    what can I do?

    Best regards
     
  25. Acronis Support

    Acronis Support Acronis Support Staff

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