Problem with access to the site http://cmt.caixa.gov.br Federal Savings Bank.

Discussion in 'ESET NOD32 Antivirus' started by azevedo, Dec 6, 2011.

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  1. azevedo

    azevedo Registered Member

    Joined:
    Aug 31, 2011
    Posts:
    12
    With NOD32 is not possible to access the site http://cmt.caixa.gov.br
    I have done various configurations, one of them was to add the site to the list of sites excluded from filtering. I added the address in "trusted sites" in Internet Explorer and to no avail. Always displays the message "Access to the certificate failed." I can only access after they turn off the antivirus.

    Through research I found two alternative links to access the site.

    Links:

    http://cmt.caixa.gov.br/nova/ or http://cmt.caixa.gov.br/cse

    With these links the access problem has been resolved in Windows XP.


    The problem is that Windows 7 does not work. Displays the same error message.
    "Access to the certificate failed."

    I do not know what else to configure. Have you seen something similar?
     
  2. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
    Posts:
    588
    ESET will scan all pages that you try to access and will block the page if it finds any code that may be malicious or dangerous to you. If you feel that there's a false positive, you can always submit it to ESET's labs for analysis:

    kb.eset.com/esetkb/index?page=content&id=SOLN141&ref=wsf

    In the meantime, if you truly trust the content of the website and are either sure that the website is safe or are willing to take the risk, check out this KB Article to whitelist the site:

    kb.eset.com/esetkb/index?page=content&id=SOLN2844&ref=wsf

    Skip step 4 or you will ONLY be able to access those websites you add to the whitelist and none others.

    If this still won't help, you may want to simply uninstall/reinstall the program:

    kb.eset.com/esetkb/index?page=content&id=SOLN2788&ref=wsf
     
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