Problem uninstalling ESET NOD32 version 4

Discussion in 'ESET NOD32 Antivirus' started by not to happy, Jul 20, 2009.

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  1. not to happy

    not to happy Registered Member

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    I downloaded the trial version of this program, now I can't seem to get rid of it. I followed the instructions about uninstallling it from the Start Menu verses the control panel. All seemed to go well. I did the reboot, expecting Windows Vista Home Prem. to tell me I needed to install an AV program of some sort. Instead it says ESET is still protecting my computer.
    I ran a search and deleted everything ESET, rebooted again, and still it says ESET is protecting my computer. How can that be?? o_O
    Can someone tell me how to resolve this problem?? I was going to try out the trial version of ESET Smart Security, but I'm not sure I will if it's going to be this much of a problem should I decide I don't like the program.
    I also ran into several times when it told me I could not update the database. I don't remember the message it gave, sorry.
    I gave up my subscription to McAfee early because it had become a PITA to deal with. This isn't exactly a selling point as far as selling the ESET products.
     
  2. Marcos

    Marcos Eset Staff Account

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    It sounds like your WMI repository got corrupt. Try repairing it per the instructions here.
     
  3. not to happy

    not to happy Registered Member

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    Marcos
    Thank you, that worked. Not sure why that got corrupted, but it's fixed and that's all I care. Thank you for the fast reply. You have restored my trust in ESET:D
     
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