problem to install ewido 7.5

Discussion in 'ewido anti-spyware forum' started by mantra, Mar 29, 2008.

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  1. mantra

    mantra Registered Member

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    Hi
    i have a problem to install ewido 7.5

    i did install it some days ago and i have not problems , after i uninstall it because i wanted to try another anti malware , and i think the uninstall went wrong!
    i want to return to use ewido , because it's the best

    now
    can somebody tell me which files should i delete to make a clean uninstall ?
    i delete C:\Programs\Grisoft\AVG Anti-Spyware 7.5

    i would like to know which files should i delete of ewido that are stored in C:\windows
    thanks
     
    Last edited: Mar 29, 2008
  2. ASpace

    ASpace Guest

    Try the simple way . If you do think the uninstall got corrupted , now just install over the leftovers and reboot . Just run the installer . This will do the job :thumb:
     
  3. mantra

    mantra Registered Member

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    thanks but the installer told me to uninstall the program before
     
  4. stapp

    stapp Global Moderator

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    Mantra, reinstall 7.5.

    Boot into safe mode and go to C\program files\grisoft\AVG antispyware 7.5 and double click uninstall.exe.

    Reboot into normal mode.

    Does this work for you?
     
  5. mantra

    mantra Registered Member

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    well i haven't the uninstall :thumbd: :thumbd:
    the first uninstall is gone good at 70%
    i have some files in use
    2 in the folder c:\program files\grisoft\avg.....
    and other in c:\windows\ i think in system32
     
  6. karl.ewido

    karl.ewido former ewido team

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    Location:
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    - Boot into safe-mode, then remove manually the whole installation folder of the AVG Anti-Spyware.
    (default path should be: C:\Program files\grisoft\AVG antispyware 7.5)
    - Then boot in normal mode and try again to install the AVG Anti-Spyware, please run it with an User account that has Administration rights and without using tools like 'Dropmyrights' etc.

    Before running the Setup, we recommend to deactivate/stop all other runnning security applications (Firewalls, Anti-Virus etc) because some of them may deny the installation of new drivers and services.
     
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