Problem restoring disk image

Discussion in 'Acronis True Image Product Line' started by robcat101, Jul 17, 2007.

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  1. robcat101

    robcat101 Registered Member

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    Using True Image Home® version 10.0 (build 4,942) on Vista.

    Made a disk image of my C: drive into the secure partition earlier today and decided to restore it to check that everything works ok.

    Used the F11 function from boot menu and got into the app ok.

    Verified image - said was OK.

    Restored - said was successful.

    Rebooted and Vista came up with an error saying that "\window\system32\wintel.exe is corrupt or missing" and suggested booting from vista DVD and repair.

    Before doing this I also tried to restore the MBR and track 0 with True Image - still the same message.

    Tried to boot from the vista DVD but the F11 loader stopped F8 (to boot from DVD) working on my system.

    By altering the BIOS boot priority got to boot from DVD.

    Vista repair instantly picked up the problem and after a reboot my system was back up and running.

    Now I realise that no harm was done, but a couple of things concern me about the product.

    Firstly it may just be a quirk of my motherboard (Asus P5B-E plus) but it's a bit annoying that the Acronis loader prevents booting from CD/DVD.

    More importantly why did I need to repair the installation with the Vista disk.

    BTW I am quite prepared to be told I made some glaring error but I'm pretty sure I followed the instructions!
     
  2. MudCrab

    MudCrab Imaging Specialist

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    Installing the Acronis Recovery Manager (F11) shouldn't cause a problem accessing you boot menu. Pressing the key for any boot menu usually has to be done before the computer starts to boot from the hard drive. By the time you see the "Press F11..." message it's too late.

    If you're curious about why you needed to repair your Vista after the restore, take a look at these threads. This is a bug and is supposed to be fixed in the next build (whenever that is).

    Vista: Are there issues with the disk ID?
    Restore on Vista requires Repair
     
  3. robcat101

    robcat101 Registered Member

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    Thanks for the pointers there.

    Is this all I will have to do with any restore I need to make?

    As long as this is the only problem, I'm not too concerned.

    What I would not like to do is make a backup at some futher point and find that I could not restore it at all.

    Thanks for any info
     
  4. MudCrab

    MudCrab Imaging Specialist

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    Once you have restored the Vista partition, further backups of the repaired partition (or entire disk) when restored should not require a repair in order to boot.

    However, if you again restore the original entire disk image (the one you just restored), you would need to run repair again.
     
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