Problem restoring ATI Image from DVD when Booting with ATI System Disk

Discussion in 'Acronis True Image Product Line' started by JANEKS, Nov 4, 2004.

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  1. JANEKS

    JANEKS Registered Member

    Joined:
    Oct 18, 2004
    Posts:
    1
    Location:
    LONDON
    I am using Acronis True Image version 8.0 build 771. My PC runs under ME.


    1. Created image of C:/System Disk on another Hard Drive on my PC.

    2. For security copied TIB backup file on to a DVD using Pinacle Instant DVD.

    3. Used Acronis to Check Image on DVD – Image OK.


    Bottom line is I can restore the ATI Image file on my Hard Disk under both
    ME/or ATI System disk. Of course problem with this is the C: system disk
    cannot be restored if required since it is in use.

    ATI Image file on DVD can be restored from ATI when booting with ME. Also
    DVD Image file can be verified from within ME. Again cannot restore C: drive because it is in use.

    However when try using DVD Image file booting with ATI system disk fails
    with

    "This is not the last created volume of the image archive. Please
    insert the last created volume to start working with this archive".

    Since the same file can be restored using ATI from within ME it would strongly imply the problem lies with the reading of the DVD file when booting with ATI system disk.

    I have tried both Formatting the DVDs using PINNACLE and not formatting. Both give the same result.

    Any ideas??
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello JANEKS,

    First of all, please download and install the latest build, which is available on our web site at http://www.acronis.com/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

    Then please create a new bootable rescue CD and if the problem persists please send a message to support@acronis.com.

    Thank you.
     
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