Problem NOD32

Discussion in 'NOD32 version 2 Forum' started by Reymar_Santos20, Jul 24, 2007.

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  1. Reymar_Santos20

    Reymar_Santos20 Registered Member

    Joined:
    Jul 14, 2007
    Posts:
    66
    Sir,


    The problem one of our client is like this.

    virus signature update file has not been digitally signed! Do you wish to apply this update anyway? Yes or No


    How can we solve this problem?
    What can we do about this?
    Please give me feedback

    Thank you,



    Reymar A. Santos
    Technology Support Group
    Valueline Systems and Solutions Corporation
    2nd Flr., J & L Building, No. 23 Matalino Street,
    Central District Diliman, Quezon City
    Philippines, 1100
    Phone # : +632 925.7623
    Fax # : +632 925.2174
     
  2. GhostMan

    GhostMan Eset Staff Account

    Joined:
    Jun 8, 2007
    Posts:
    99
    Location:
    Bratislava
    Hi

    probably a proxy server. Update files are digitally signed and sometimes signature is corrupted (mostly proxy server cause this). So, try to do this:

    - delete all files from c:\program files\eset\updfiles, but do not delete folder itself
    - set Engine Build in
    HKEY_LOCAL_MACHINE\SOFTWARE\Eset\Nod\CurrentVersion\InstalledComponents
    to zero.
    - push NOD32 to update

    Cheers
     
  3. Reymar_Santos20

    Reymar_Santos20 Registered Member

    Joined:
    Jul 14, 2007
    Posts:
    66
    Sir,

    Sometimes the problem is come back like this.
    what should can do? they clik yes or no
    what of the two they click?

    virus signature update file has not been digitally signed! Do you wish to apply this update anyway? Yes or No

    thank you.
     
  4. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Click yes, this issue occurs either at the ISP level or by a proxy server striping out the Digital Signature.

    Cheers :D
     
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