Problem getting update for second product

Discussion in 'Other Acronis Products' started by a_r_schulz, Nov 22, 2004.

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  1. a_r_schulz

    a_r_schulz Guest

    Hi,
    I've just received by mail the license keys for the TrueImage and PartitionExpert versions from the German c't magazine's included CD.
    I then connected to the support page to get the latest updates for both and, after entering my E-Mail and password, downloaded the patch for TrueImage 7.0.
    Now, when I try to get the update for PartitionExpert, even after deleting my cookies and logging in again with address and password, I can select PartitionExpert2003 from the list, but always end up in the download page for TrueImage 7.0 again.
    How do I get to the update download page for PartitionExpert?
    Regards,
    A.Schulz
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello a_r_schulz,

    Thank you for your interest in Acronis products (http://www.acronis.com/products/).

    Please try to find the pulldown with the product name and to change it.

    Thank you.
     
  3. a_r_schulz

    a_r_schulz Guest

    I just noticed that I only got a license for PartitionExpert SE, and there's only update for PartitionExpert2003, so I guess it's just my fault...
     
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