Problem downloading Remote Administrator

Discussion in 'Other ESET Home Products' started by Adam H, Jan 28, 2008.

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  1. Adam H

    Adam H Registered Member

    Joined:
    Jan 3, 2008
    Posts:
    23
    Hi,

    Is anyone else having problems trying to download the Remote Administrator Server and Console from http://www.eset.com/download/business.php ?

    When I try, I just get a 1kb file instead of the proper file.

    Also, this doesn't state if it's for version 2 or version 3 of NOD. Can someone please confirm where I should be downloading the RA console and server for NOD 3.x?

    Thanks & Regards

    Adam.
     
  2. LowWaterMark

    LowWaterMark Administrator

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    Aug 10, 2002
    Posts:
    17,875
    Location:
    New England
    Can you check the contents of the 1KB file? It might be either an error message or a webserver status page, which could help identify the problem. Maybe try opening it with notepad or wordpad?

    Note: both downloads for the two RA modules (v 2.0.33) appear to be fine at the link you posted.
     
  3. Adam H

    Adam H Registered Member

    Joined:
    Jan 3, 2008
    Posts:
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    Thanks for your reply, and correct:

    <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <html><head>
    <title>401 Authorization Required</title>
    </head><body>
    <h1>Authorization Required</h1>
    <p>This server could not verify that you
    are authorized to access the document
    requested. Either you supplied the wrong
    credentials (e.g., bad password), or your
    browser doesn't understand how to supply
    the credentials required.</p>
    </body></html>

    ... interesting
     
  4. ASpace

    ASpace Guest

    Don't right click the file and "Save target as" , no .

    Left clickon the version link and a pop-up will appear so that you enter your license information (UN/PW)
     
  5. red_jack

    red_jack Registered Member

    Joined:
    Aug 11, 2005
    Posts:
    56
    by pass any download manager you have enabled.
     
  6. Adam H

    Adam H Registered Member

    Joined:
    Jan 3, 2008
    Posts:
    23
    Thanks. I think the right-click was the problem! All good now!

    Cheers

    Adam.
     
  7. ASpace

    ASpace Guest

    Enjoy!
     
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