Printing with WSA Ver 8.0.0.15

Discussion in 'Prevx Betas' started by noel1947, Sep 13, 2011.

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  1. noel1947

    noel1947 Registered Member

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    Hi

    Question for Joe.

    Can you advise when printing problem using Firefox 6.2 will b e fixed ?
    You advised several builds past that it would be fixed on the next release.
    Last year a similar problem with Prevx. Fix was basically done immediately.

    Regards

    noel1947
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We've had a few other reports of this but most appeared to have been fixed already. Could you let me know what type of printer you have configured? (i.e. is it a physical printer or a software based printer?)

    Thanks!
     
  3. noel1947

    noel1947 Registered Member

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    Hi Joe

    Physical printer only - Epson Stylus C79.

    Regards

    noel1947
     
  4. metalurgs

    metalurgs Registered Member

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    Same problem here. WSA v8.0.0.15 & FF v6.0.2 :(

    When trying to print from a web page (doesn't matter if it's https or http page) I get an error message "An unknown error occurred while printing".
    If I shut down WSA and run it again - problem disappears until next reboot :mad:
    The problem persists both for the physical printer and software based one

    I had the same problem also with previous release of WSA v8.
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Could you please let me know what OS you're using so that we can debug closer?

    Thank you!
     
  6. metalurgs

    metalurgs Registered Member

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    I'm using win7 x64 home premium version
     
  7. sded

    sded Registered Member

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    I am having the same problem with W7HPx64. HP Laserjet 1018.
     
  8. metalurgs

    metalurgs Registered Member

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    And the problem still persists with new WSA version - v8.0.0.25 :doubt:
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Could you let me know if you're also using a 64bit OS?

    Thanks!
     
  10. metalurgs

    metalurgs Registered Member

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    Yes, I'm using win7 x64 home premium version
     
  11. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Great! I think that helps narrow it down significantly. Could anyone else reading this thread let me know if it's occurring on a 32bit OS for you? Otherwise, I think this could be attributed just to 64bit directly (which has a very different implementation than 32bit because of PatchGuard and narrowing it to just 64bit makes it much more obvious where the issue exists).

    Thanks for the help :)
     
  12. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hi all,
    I can confirm this is fixed in the next update (v8.0.0.27+). Thank you for the testing :thumb:
     
  13. noel1947

    noel1947 Registered Member

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    Hi

    Version 8.0.0.38 has fixed printing problem in Firefox 6.0.2.
    Thanks Joe and crew. Appreciated.

    noel1947
     
  14. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Thanks for the confirmation :thumb:
     
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