Discussion in 'other anti-malware software' started by 456y, Nov 16, 2005.
Hello. I have Prevx1 11019 and it's reporting snagit as malware - anyone else?:
This is very strange . Prevx 1 has never identified Tech Smiths Snagit as anything other than safe on my machine . Might want to report this to Paul or Doug at Prevx
I have no idea if this was sent or not.
Yes, we got your support message. I've just replied to it. Basically, to investigate we need the unique number of the process.
You can get this by double clicking on the process in the Jail or recent program activity list. The web page that will be displayed will identify the unique number for the process.
Once we have the unique number we'll investigate.
Thanks in advance,
How about it's going back to the vendor site to check whether an updated version is available? In effect, false positive.
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