Prevx1 reporting snagit 725 as malware

Discussion in 'other anti-malware software' started by 456y, Nov 16, 2005.

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  1. 456y

    456y Guest

    Hello. I have Prevx1 11019 and it's reporting snagit as malware - anyone else?:

     
  2. hollywoodpc

    hollywoodpc Registered Member

    Joined:
    Feb 14, 2005
    Posts:
    1,325
    This is very strange . Prevx 1 has never identified Tech Smiths Snagit as anything other than safe on my machine . Might want to report this to Paul or Doug at Prevx
     
  3. 3qas

    3qas Guest

  4. ghiser1

    ghiser1 Developer

    Joined:
    Jul 8, 2004
    Posts:
    132
    Location:
    Gloucester, UK
    Yes, we got your support message. I've just replied to it. Basically, to investigate we need the unique number of the process.

    You can get this by double clicking on the process in the Jail or recent program activity list. The web page that will be displayed will identify the unique number for the process.

    Once we have the unique number we'll investigate.

    Thanks in advance,

    Darren
     
  5. BlueZannetti

    BlueZannetti Administrator

    Joined:
    Oct 19, 2003
    Posts:
    6,590
    How about it's going back to the vendor site to check whether an updated version is available? In effect, false positive.

    Blue
     
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