PrevX v3.0.5.130 messes Windows XP and other programs GUI.

Discussion in 'Prevx Releases' started by Konata Izumi, Apr 27, 2010.

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  1. Konata Izumi

    Konata Izumi Registered Member

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    Starting/Stopping PrevX Monitoring Messes/Fixes GUI of my Windows XP and another program.

    (Scanlog attached just in case.) I'll do an image restore after posting this.
     

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    Last edited: Apr 27, 2010
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello,
    That is a bit odd - I would definitely be interested in taking a look remotely if possible. If you change the SafeOnline configuration from Maximum to High, it should correct the issue but feel free to send me a PM to schedule a time if you'd like me to try to correct it fully :)
     
  3. lubieplacki

    lubieplacki Registered Member

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    Joe, I have problem like that. When i click logout or exit computer on start when i have Prevx security enabled the screen with Logout and Change User is without blue background, i see only one icon - Change User. When i enable Prevx security i dont have this problem.
     
  4. ViVek

    ViVek Registered Member

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    I have the same problem:oops: :oops: with logout,Comodo System cleaner,Advanced System cleaner(icons are missing)but when i disable Prevx protection then all is ok

    winxp home 32bit
     
    Last edited: Apr 28, 2010
  5. lubieplacki

    lubieplacki Registered Member

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    You have right, on XP SP3 couple days ago i dont see the icons of programs like w Winrar etc. etc.
     
  6. SvS

    SvS Security Expert

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    I experience a similar problem with PrevX 3.0.5.130 on Windows 7, with SafeOnline enabled and browsing a protected site (PrevX SO status green) some applications won't display their image resources properly (icons and bitmaps are black, some images are missing).
     
  7. ViVek

    ViVek Registered Member

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    Yes its something wrong with Safeonline
     
  8. SvS

    SvS Security Expert

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    Yes, the problem goes away when SafeOnline is disabled. Some applications are affected by this even when no browser window is open, Nero 10 ControlCenter being an example here.
     
  9. Konata Izumi

    Konata Izumi Registered Member

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    disabling heuristics won't do!
    setting browser protection from Maximum up to low doesnt help.

    I'll put up with sandboxie for now, let's wait for the fix.:D
     
  10. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello all,
    We're investigating these issues closer but if anyone has time for a remote support session, please let us know as this will be the fastest way to solve the problem.

    Thank you! :)
     
  11. Konata Izumi

    Konata Izumi Registered Member

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    I'm up for remote support. Please PM me the details
     
  12. lubieplacki

    lubieplacki Registered Member

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    Ok, please do something with this.

    What you mean with "remote support session"? Do you wanna know more about this situation?

    That's right, when SafeOnline is off i dont have problem. I dont have this problem in the previous Betas/Relase Candidates, for example with 3.0.5.124 is everything okay.
     
  13. Konata Izumi

    Konata Izumi Registered Member

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    they'll be accessing my pc remotely to see the problem.
     
  14. lubieplacki

    lubieplacki Registered Member

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    Something like that. You can PM me Joe, if i will have a free time i can help.
     
  15. Konata Izumi

    Konata Izumi Registered Member

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    LOL.

    The problem was fixed after after I did the following:

    Set the http and https protection to max.
    Set the http protection to low
    Set the http protection to high
    Set the http protection to max again

    and then reboot. all fixed.

    I'll watch if the problem occur again
     
  16. ViVek

    ViVek Registered Member

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    Ok,thanks
     
  17. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    A special thanks goes out to Konata Izumi and SvS for their assistance today in debugging the issues! We will have a new version within the next day or so which will correct the screen issues :)

    Please let me know if you find anything else!
     
  18. GES/POR

    GES/POR Registered Member

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    Is this going to b an rc or a final?

    Thanks,

    Ges
     
  19. Triple Helix

    Triple Helix Webroot Product Advisor

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    Probably an RC as he will get us to test it before making a Official Release especially the one's that see most of the problems!

    TH
     
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