Prevx trial intentionally giving false positive?

Discussion in 'Prevx Releases' started by dennishal, Jun 10, 2011.

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  1. dennishal

    dennishal Registered Member

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    Using the trial version of Prevx 3.0. I noticed several days ago of a reported infection of file "testbundle23w_1254[1].exe" stored a folder where IE keeps its cached files. Of course the trial won't clean the file, so I just deleted the IE cache manually.

    Now today I get a new warning about the same infected file "testbundle23w_1254[1].exe" in the same location as last time. So this time I went to the specified location "c:\users\xxxxx\appdata\local\microsoft\windows\temporary internet files\content.ie5\5dsvuv73\" so I could manually delete it.

    Problem is, the "\content.ie5" directory doesn't exist. The supposed parent folder contains only a few files and no sub-folders. It's not a hidden directory either.

    I assume Prevx gives this occasional false positive in order to induce people to upgrade to the full version that will clean an infection that they don't really have. I have experience with windows going back to 1994, and though it's possible that I missed something, this is really what it looks like to me. If so, that's some pretty shady work.
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello,
    No, that is not the case. Please send a scan log by clicking Tools - Save Scan Results and send it to report@prevxresearch.com for us to fix.

    I'll close this thread as-per policy for now but please let me know if you have any questions via email.
     
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