Prevx SafeOnline Won't Install

Discussion in 'Prevx Releases' started by TerryWood, Aug 27, 2010.

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  1. TerryWood

    TerryWood Registered Member

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    Hi

    I currently have Prevx SafeOnline FaceBook version Installed.

    Not knowing the latest version of SafeBook I downloaded SOL from Facebook in the hope that it might be the 187 version. However, it simply will not install!

    I have Win 7 64bit. I right clicked in the installer to run as administrator, the hard drive shows some activity, but nothing happens.

    I have made 3 downloads(from facebook) , but all give the same problem they will not install!

    Anybody any ideas of the problem

    Thanks

    terry
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    Did you try a reboot?

    TH
     
  3. TerryWood

    TerryWood Registered Member

    Joined:
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    Hi Triple Helix

    Yes I tried I reboot. No joy.

    I can install other software bot not the Facebook version of SOL

    Terry
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    Location:
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    Download the Prevx Uninstaller Direct Download Link: http://info.prevx.com/download.asp?grab=csiuninstalltool and run it and reboot and try to install the Facebook version again from this link http://www.prevx.com/safebook.asp to see if that works?

    If it still doesn't install properly, try uninstalling again now by running:

    "c:\program files\prevx\prevx.exe" /prop UNINSTALL=AUTO and try to install again! If it's a no go wait for Joe to reply!

    TH
     
    Last edited: Aug 27, 2010
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