Prevx Safe Online Facebook Edition Issue

Discussion in 'Prevx Releases' started by slider916, Aug 9, 2010.

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  1. slider916

    slider916 Registered Member

    Joined:
    Aug 4, 2010
    Posts:
    58
    Hi,

    I have this version running on one of my machines, and when I turned it on this morning. I noticed that Prevx wasn't showing up in my taskbar.
    I tried to click on the program in the start menu but nothing.

    I had to uninstall it, and then reinstall it in order for it to start working again.

    Any idea what could've caused this?

    It's a Win7 32 bit OS too.

    Thanks,
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

    Joined:
    Nov 20, 2004
    Posts:
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    Location:
    Ontario, Canada
    Open the the SafeOnline GUI>Settings>Basic Configuration>Check Create Desktop Shortcut> also when this happens as it does sometimes the Taskbar Icon does not show up in the same part of the GUI>Uncheck Show a System Tray Icon and Click Save Settings and go back and Check Show a system Tray Icon and Click Save Settings and it should come back!

    HTH,

    TH
     
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