Prevx Help Please :-)

Discussion in 'Prevx Releases' started by hawki, Aug 25, 2009.

Thread Status:
Not open for further replies.
  1. hawki

    hawki Registered Member

    Joined:
    Dec 17, 2008
    Posts:
    1,954
    Location:
    DC Metro Area
    Hi:)

    I decided to give Panda IS 2010 a try. I ran a scan and it automatically "disinfected" a "Program Data/Prevx CSI/qc.csi" file.

    I still have a "Program Data/Prevx CSI/qc.csi" file with a size of 17,433 kb.

    Do I need to reinstall Prevx?

    TY
     
    Last edited: Aug 25, 2009
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Hello,
    This isn't technically a false positive by Panda - that is our quarantine which contains disabled copies of malicious files removed by Prevx. You can remove that file without a problem but it poses no risk to the system as the cleaned programs cannot run (some antivirus programs just scan past the simple encoding we do on the files we store).

    Please let us know if you have any other questions!
     
Thread Status:
Not open for further replies.