Prevx.exe application error

Discussion in 'Prevx Releases' started by Biscuit, Apr 11, 2011.

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  1. Biscuit

    Biscuit Registered Member

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    Every few weeks, I am getting an error from Prevx on boot which stops Prevx from running. The messages says:

    Prevx.exe application error
    The instruction at 0x0043fc0d referenced memory at 0x02875001. The memory could not be read. Click ok to terminate the program.

    I cannot then remove the program through add remove programs & the only way to fix it is for my IT support to run forceuninstall.exe, then reboot & then remove Prevx from add/remove programs. Then reboot & install Prevx again - which then works for a few weeks. This is now the 3rd occurrence of this problem.

    Any fixes please?
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Could you send me the PrevxCSI folder under AppData to see if I can find any cause?

    Thanks!
     
  3. Biscuit

    Biscuit Registered Member

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    Thanks Joe

    In progress - it's an end-user. I'm fixing up a Logmein time.
     
  4. Biscuit

    Biscuit Registered Member

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    Hmm, no folder there at all Joe. Where exactly should it be please?
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    C:\ProgramData\PrevxCSI or C:\Documents and Settings\All Users\Application Data\PrevxCSI
     
  6. SweX

    SweX Registered Member

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    Just a thought Joe.

    Does the idea behinde CSI in PrevxCSI come from CSI New York Or CSI Los Angeles :rolleyes:
     
  7. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    The original series :D
     
  8. SweX

    SweX Registered Member

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    Actually I don't watch any of these series, it's just that the names popped up in my mind :)

    Hmm...I think I forgot CSI Miami, the worst of the three :D
     
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