Prevx CSI Crash On installation? Vista 64bit

Discussion in 'Prevx Releases' started by awesome1, Aug 11, 2009.

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  1. awesome1

    awesome1 Registered Member

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    I'm trying to install a paid version of Prevx CSI or 3 but I just get the following error as soon as I hit install:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: PREVXCSIFREE64.EXE
    Application Version: 3.0.1.65
    Application Timestamp: 49f79a02
    Fault Module Name: PREVXCSIFREE64.EXE
    Fault Module Version: 3.0.1.65
    Fault Module Timestamp: 49f79a02
    Exception Code: c0000005
    Exception Offset: 0000000000006300
    OS Version: 6.0.6002.2.2.0.256.1
    Locale ID: 2057
    Additional Information 1: 14da
    Additional Information 2: 23bf47ae39c5e780ff338958c0f9181c
    Additional Information 3: 255a
    Additional Information 4: 84d2f4b7e0a45bcb19c19d4875191fc0


    Can anyone help with understanding what that means above. Am running

    Windows Vista Ultimate 64bit SP2 all latest updates.
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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  3. awesome1

    awesome1 Registered Member

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    Hi PrevxHelp

    Thanks for the answer but used the uninstaller to no avail. I still get the crash as soon as you hit install. The 32bit is fine on my XP but the 64bit version is no go with Vista.
     
  4. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I've sent you a PM with a link to test :)
     
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