Prevx and Online games

Discussion in 'Prevx Releases' started by Watermonger, Mar 31, 2010.

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  1. Watermonger

    Watermonger Registered Member

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    I recently re-installed Prevx on my PC. I had previously used it on my PC to remove some viruses that I had gotten, I eventually ended up Formatting my hard drive. Somehow that drive got messed up and would shut off my computer whenever I plugged it in. So I installed windows on a new drive. Anyways, I re-installed it after I had downloaded and installed ~Possible malware link removed~ and immediately got a BSOD, I assumed it was a virus so I downloaded Prevx 3.0. Well I scanned with Prevx and the only thing that came up was some program I had downloaded for GTA4 months ago. Immediately after downloading Prevx I was getting problems connecting to websites and when I tried to play Modern Warfare 2 I would loose connection halfway through a match. I figured it might just be the game so I tried playing another game, Same problem. So I tried uninstalling Prevx to no avail. Tried to use System restore, couldn't find a restore point before installing Prevx. I don't know for a fact that Prevx is causing the problems. But since this only started happening AFTER installing Prevx, I have to assume that it COULD be causing the problems. This is really getting on my nerves and I am at the point where I'm ready to re-format AGAIN. I would really like some help on this.
     
    Last edited by a moderator: Mar 31, 2010
  2. vojta

    vojta Registered Member

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    I've just reported that link to Admin. You should have never post this if you think it could be malware.
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello,
    Could you please send us a scan log by clicking Tools - Save Scan Results and email it to report@prevxresearch.com? It may be worth trying to uninstall/reinstall Modern Warfare 2, however, it is unlikely that Prevx is affecting network results, but if there is something interfering, a scan log should allow us to track down the issue.

    Thanks for the heads up on that, and thanks to ronjor for removing it :)
     
  4. Watermonger

    Watermonger Registered Member

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    Well the problem is not just in Modern Warfare 2. I get connection issues in other games as well, and also with my web browser.

    Edit: can I post scan results here?
     
  5. Triple Helix

    Triple Helix Webroot Product Advisor

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    It's best if you follow PrevxHelp (Joe) advice and send a scan log to report@prevxresearch.com with a link to this thread as he does the best and beyond to help anyone with there problems! ;)
    TH
     
  6. Watermonger

    Watermonger Registered Member

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    I think I figured out the problem, I lowered self protection from maximum to minimum. Now I am no longer getting connection problems.
     
  7. Triple Helix

    Triple Helix Webroot Product Advisor

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    Did you send a log to see why you had to lower your self protection from maximum to minimum to get an answer to your problem! The thing is that if you have a problem and then if someone comes along with the same issue then we can help them out to get there problem fixed as we all benefit! ;)

    Regards,

    TH
     
  8. Watermonger

    Watermonger Registered Member

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    Ya, Ill send it.
     
  9. Triple Helix

    Triple Helix Webroot Product Advisor

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    Thanks :D

    Cheers,

    TH
     
  10. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Thank you for the information - we'll definitely keep this in mind if other users come in with similar problems!
     
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