PrevX and Google Chrome

Discussion in 'Prevx Releases' started by Jadda, Nov 17, 2010.

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  1. Jadda

    Jadda Registered Member

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    Hello.

    Is Google Chrome compatible with PrevX? Because I'm having some problems with it, for example that PrevX aren't updating the SSL-status when entering webpages where it's supposed to. Let's say I've been at Wilderssecurity.com, and then go over to Facebook, the status bar should turn green. But the PrevX status is still blue and saying Wilders as its hostname, even if I'm not on that site anymore.

    There's no problem in Firefox. Also, the status icon doesn't really fit Google Chrome's window. It's all messed up, laying above the configuration button, and also still showing if I open Firefox as well.

    Screenshot
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    What version of Chrome are you using? And you can move the Prevx tab by clicking on the tab and Draging the Prevx Tab Window to where you want it!

    TIA,

    TH
     
  3. Jadda

    Jadda Registered Member

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    Thanks, didn't know you could move it. Now, that's one problem down.

    As for Chrome, I'm using version 7.0.517.44. It's the latest stable version I believe. I was recently visiting Twitter, the PrevX status bar updated, but then I redirected back to Wilders, and the status bar still says I'm on Twitter.com with enhanced protection. Clearly something bugging out here.
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    Can you please send a Prevx scan log as stated in this post with the link to this thread: https://www.wilderssecurity.com/showpost.php?p=1662381&postcount=1 to see if they can see anything in the log that could help you! ;)

    TH
     
  5. Jadda

    Jadda Registered Member

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    Will do, thanks. :)
     
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I don't believe we currently support that version but we will be adding support shortly! We're looking into your scan log in case there is anything that can be solved from there as well but I'd tend to suspect it is more of a fundamental difference in the browser which is causing the problem. The easiest solution would be to apply full protection to HTTP websites as well so that you'll always be protected :)
     
  7. shadek

    shadek Registered Member

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    I can confirm this issue. I'm using the latest Chrome version every now and then and SafeOnline does for instance not protect me against manual printscreen like it does in Firefox. This happens even if the Prevx-icon is green. I am protected against Zemanas keylogger used for testing purposes though. When testing SafeOnline against Spyshelter's keylogger I am protected when typing normal letters, but when typing in numbers they are easily recorded. This is something that needs to be looked into.

    EDIT: Actually, I am not protected when typing in numbers in Firefox either. :-/ All is recorded with Spyshelter's keylogger and for the record, I only use numbers when I log into my Internet bank.
     
    Last edited: Nov 18, 2010
  8. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Could you let me know if you're typing using the numbers at the top of the keyboard or if you're using the Num Pad to enter in the numbers?
     
  9. shadek

    shadek Registered Member

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    I am protected when using numbers at the top of the keyboard. When using the Num Pad I'm not. This is when using Firefox, of course.
     
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