Prevx 3.0 with SafeOnline build 3.0.5.171

Discussion in 'Prevx Betas' started by PrevxHelp, Jun 11, 2010.

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  1. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello all
    We've finished another round of minor changes for Prevx 3.0/SafeOnline. Below is the changelog over the current live build .161.

    You can download it from http://info.prevx.com/download.asp?grab=edgebeta for 32bit/64bit new installations or from http://info.prevx.com/download.asp?grab=edgebeta64 for a manual upgrade on a 64bit installation.

    Changelog:
    - (P30) Fixed an issue incorrectly marking licenses as being expired
    - (P30) Added avoidance of an issue with DefenseWall on installation
    - (PSO) Fixed an incompatibility between SafeOnline and UltraMon
    - (PSO) Fixed an incompatibility between SafeOnline and Eudora when NIS2010 is installed
    - (PSO) Improved credential protection warnings and messaging on x64
    - (P3E) Added dynamic server migration in Enterprise mode
    - (PSO) Fixed an issue incorrectly blocking some credentials
    - (PSO) Added protection for IE DOM attacks
    - (PSO) Improved encryption of user settings

    Please let me know if you find any issues or have any questions! :) Thanks for the testing!
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    Last edited: Jun 11, 2010
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Re: Prevx 3.0 with SafeOnline build 3.0.5.170

    We're definitely very pleased to have this one fixed as well - it has been a rather annoying one to find but a user finally was able to reproduce it and we were able to have a remote support session which solved it in ~10 minutes :)
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    Great stuff keep up the Great work! :cool:

    TH
     
  5. Triple Helix

    Triple Helix Webroot Product Advisor

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    Re: Prevx 3.0 with SafeOnline build 3.0.5.170

    Sorry Joe but I got the pop-up again today with this new RC version so I did a clean install and reboot 2 times and it poped-up again and all I do is close the pop-up window and all is fine! :doubt: Maybe you can have a look at it again?

    TH
     
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Re: Prevx 3.0 with SafeOnline build 3.0.5.170

    Hmm... could you let me know how you connect to the internet? (i.e. via wireless networks or if you have it logging in immediately on bootup?)

    Definitely want to get this fixed before we have a new version go live :) Thanks for the help!
     
  7. Triple Helix

    Triple Helix Webroot Product Advisor

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    Re: Prevx 3.0 with SafeOnline build 3.0.5.170

    I'm going to do some testing as I now use Online Armor instead of Look'n'Stop and I connect via WiFi Linksys "N' Router and with VMware Workstation installed on boot up it goes to user page and I have to click on my Icon to go to Desktop then the Prevx window shows with all protection and then the window pop-up with it saying that my License is expired then I close the window and all is fine and shows all protection when I open the Prevx GUI! I will send you a log now to report@prevxresearch.com with your name and link to post! And the log will contain Online Armor to see if you can spot something!

    HTH,

    TH
     
    Last edited: Jun 12, 2010
  8. Triple Helix

    Triple Helix Webroot Product Advisor

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    What I did after my last post is I uninstalled Prevx and rebooted and left Online Armor on when installing Prevx again and went through all the prompts that OA asked and so far so good no pop-ups after 6 reboots!

    TH
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Great :thumb: I'm still looking closer and haven't reproduced it here so hopefully it will have been a one-off issue. It looks like the initial problem was caused by having an inactive internet connection so I suspect OA could produce similar results if it is blocking outbound communication.

    Let me know if you find anything else :)
     
  10. Triple Helix

    Triple Helix Webroot Product Advisor

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    I went back to Look'n'Stop Firewall but not because of Prevx, OA was giving me grief with Outlook 2010 also. :doubt: so still no pop-ups this far ;)

    TH
     
  11. yamaneko

    yamaneko Registered Member

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    Nice. This one says that my license (purchased on December 2009) has expired. o_O I really do not buy another :mad:
     
  12. Triple Helix

    Triple Helix Webroot Product Advisor

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    Can you tell us what OS you are using and if it is 32bit or 64bit and the other security that you have running in real time, and if you can send a scan log as stated in this post: https://www.wilderssecurity.com/showthread.php?t=270590

    TIA,

    TH
     
    Last edited: Jun 14, 2010
  13. safeguy

    safeguy Registered Member

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    Hi...I've just registered to this forum but I've been a 'silent reader' all these while..so I'm not totally new to this forum..

    I'm Safeguy and I'm from a Moderator from a different forum (Raymond.cc, if you know of it)

    Anyway, just wanted to post a little 'bug' I found (well, I rarely report such stuffs so I'm not entirely sure):

    There were times when I typed in Firefox 3.6.4 (the Beta version) using the keyboard and nothing came out on the screen...the only 'fix' was to temporarily disable PrevX monitoring and once done, I can type as usual...even after it starts monitoring again...this happens only once in a while (3 times so far) but otherwise, everything else is fine..

    PC specs: Intel core 2 Duo, 3GB RAM, 32-bit...
    Other real-time security software: Avira free, Online Armor and Winpatrol

    Sorry if there's lack of details...

    P.S. Using the freebie PrevX Facebook version as I can't purchase a license for myself:p
     
  14. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Welcome to the forum :) Could you please save a scan log by clicking Tools - Save Scan Results and send it to report@prevxresearch.com? We should be able to take a closer look from there!

    Thank you! :)
     
  15. roger_m

    roger_m Registered Member

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    I am curious as to how and why this can be considered to a legitimate application and not a rogue.

    I downloaded this version and did a scan, and it gave me a number of false positives. What is of concern is that they appear to be deliberate false positives.

    An example of the false positives was it detected the file unins000.exe which is the uninstaller for Smarty Uninstaller Pro as being "Medium Risk Malware"

    On the scan results screen it shows that items can be marked as either free to cleanup or requiring a license to do so. It's rather worrying that would not remove any of my found "threats" for free. I use the term threats loosely as most of the items found are benign.

    For the record I also had similar issues last time I used the software a couple of years back on different computer.


    Also, last time I ran this, Prevx gave periodic pop up windows reminding me about the (supposed) threats I had on my computer, which it would happily remove if I paid for a license. This not typical behaviour of trustworthy antimalware software.
     
  16. Triple Helix

    Triple Helix Webroot Product Advisor

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    Can you please send a scan log as stated in this post https://www.wilderssecurity.com/showthread.php?t=245129 as they will be happy to fix them in there database if they are true FP's!

    HTH,

    TH
     
    Last edited: Jun 16, 2010
  17. roger_m

    roger_m Registered Member

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    I will send a log file shortly.
     
  18. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello,
    I've looked thoroughly through your scan log and unfortunately it is not Prevx which is the rogue software - it is what is detected that is rogue. While admittedly the Smarty Uninstaller detection was a false positive on your PC (infected PCs are put into a higher heuristic group), the other files are malicious and either rogues or malicious cracks with malware packaged into them.

    I'd strongly recommend cleaning with Prevx or another security program - some free cleaners won't necessarily find some of the installers you have in your Downloads folder because of the nature of some filename based scanners but they actually are malicious.

    Let me know if you have any questions!
     
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