Prevx 2.0 Server Edition - Installation Error

Discussion in 'Prevx Releases' started by jjpopek, Sep 9, 2010.

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  1. jjpopek

    jjpopek Registered Member

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    Tried to install Prevx 2.0 Server Edition and received an error message at the end of the Prevx installation: PXConsole.exe Application Error: The application failed to initialize properly (0xc0000005). After a reboot Prevx will not load and all I get is the same error message. (image attached)

    http://www.byjeff.com/Prevx/PXConsole_Error.jpg
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    I think it would be best to contact Prevx support Directly to get your Issues expedited faster: http://info.prevx.com/service.asp

    HTH,

    TH
     
  3. jjpopek

    jjpopek Registered Member

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    Applied for reseller status a week ago and have heard nothing so I'm not sure if on the website my form submissions are getting through.
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    Joe (PrevxHelp) will see this thread and will be able to help you! ;)

    TH
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We'd really strongly recommend that you use Prevx 3.0 Enterprise for the server support. We generally recommend contacting us through our support inbox for inquiries around Enterprise but you should have more luck using our 3.0 Enterprise product from: http://www.prevx.com/securitybreachmanagement.asp

    Let me know if you have any problems with it!
     
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