Possible problems with eset mobile security on Symbian phone (Nokia E71)

Discussion in 'Other ESET Home Products' started by smipx013, Aug 4, 2010.

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  1. smipx013

    smipx013 Registered Member

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    Hi,

    I installed the latest mobile security cleint on my Nokia E71 the other day and everyting appeared to be okay. I have, however, noticed that my internet browser (built-in one) seems to crash the phone on a very regular basis. About one in every 3 browser sessions the phone will restart. There does not seem to be any specific website.

    I cannot be totally sure it is the ESET that is causing the problems however I did not notice crashes before its installation.

    I am happy to turn on some form of debugging if it helps ESET. my version is 1.1.11 DB: 2.6

    Cheers,
    Paul
     
  2. nonoise

    nonoise Registered Member

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    Same problem on my Nokia N95 (Symbian) with ESET Mobile Security BETA - phone reboots randomly while browsing.
     
  3. tomi

    tomi Registered Member

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    This issue will be fixed in next (official release) EMS build. Thanks for feedback.
     
  4. smipx013

    smipx013 Registered Member

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    Hi,

    Thanks for the info.
    Is there a date yet for this release?
    Is this specific behavior a known issue then?
    What will be the cost of the EMS build?
    Will it be available NFR for resellers?


    I have felt the need to uninstall it for now as it was crashing the phone so often.

    Thanks
    Paul
     
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