I have an Acer Aspire 2010 series laptop. I have both True Image 9 and Disk Director Suite 10. I have tried multiple times to create the Acronis Secure Zone using TI 9. Each time it shows the steps it will take and shows reboot required/necessary.. whatever. I hit proceed and almost right away it says I need to reboot and if I do not, it will not proceed. I select reboot. Shortly, the computer reboots and once rebooted it just sits there. A couple of times I saw the acronis scheduled event in the notification area, but it lasts just a few seconds then disappears. I have seen a notice that the application failed because..., cannot read fast enough to get the rest of the story, so to speak. When I open TI and vew the log, it says it could not find the ASZ and or operation stopped by operator, or something like this. I went to DD to try and create a partition from C so that I could then use TI to create the ASZ in the new partition, no luck there either. Pretty much the same log entries. DD shows acer c, acerdata d, and acerserv on a hidden partition, which I believe is their recovery hideaway. Yesterday, I used TI to save an image to a usb drive, if that matters. Please take the time to help, and thanks a million in advance, Chris.