Please help

Discussion in 'adware, spyware & hijack cleaning' started by stressd out, Apr 19, 2004.

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  1. stressd out

    stressd out Registered Member

    Joined:
    Apr 19, 2004
    Posts:
    6
    My browser got hijacked and automatically goes to coolsearch.biz. It also tries to log on to sexocean.biz and when I reboot it automatically brings up a casino thing.

    The biggest problem is I can get online for a short time but it freezes up before I can get a chance to follow your instructions here to fix these problems. I'm contacting from my other computer. Please help! My computer knowledge is very limited. Thanks.
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    go to https://www.wilderssecurity.com/showthread.php?t=12516 and download 'Hijack This!'.
    make sure it is placed into it's own folder, not a temporary folder. Then doubleclick the Hijackthis.exe.
    Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
    so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
  3. stressed out

    stressed out Guest

    Here you go. Thanks in advance.


    Logfile of HijackThis v1.97.7
    Scan saved at 5:39:51 PM, on 4/19/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\ZipToA.exe
    C:\WINDOWS\System32\services\wmplayer.exe
    C:\windows\system\hpsysdrv.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\msrexe.exe
    C:\Program Files\Internet Optimizer\optimize.exe
    C:\docume~1\owner\locals~1\temp\msbb.exe
    C:\WINDOWS\System32\quchyqja.exe
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\windows\81-1-1-10(1).exe
    C:\Program Files\Internet Optimizer\actalert.exe
    C:\Documents and Settings\Owner\Application Data\eber.exe
    C:\WINDOWS\System32\wnscpsv.exe
    C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Real\RealDownload\Realdownload.exe
    C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.noblindlinks.com/sp.shtml
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my-find.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my-find.com/index.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://coolsearcher.net/1.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=137837
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my-find.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my-find.com/index.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.charlotte.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.noblindlinks.com/
    F1 - win.ini: run=C:\WINDOWS\System32\services\wmplayer.exe
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - C:\WINDOWS\System32\services\2.00.00.dll
    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
    O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem217.dll
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
    O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\System32\nzdd.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [HPGamesActiveMenu] C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe
    O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
    O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    O4 - HKLM\..\Run: [Tracker] C:\Program Files\MySoftware\MyInvoices\tracker.exe
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
    O4 - HKLM\..\Run: [System Service] C:\WINDOWS\System32\msrexe.exe
    O4 - HKLM\..\Run: [xpsystem] C:\WINDOWS\System32\services\wmplayer.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [msbb] c:\docume~1\owner\locals~1\temp\msbb.exe
    O4 - HKLM\..\Run: [jqf] C:\WINDOWS\jqf.exe
    O4 - HKLM\..\Run: [egneenqm] C:\WINDOWS\System32\quchyqja.exe
    O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [81-1-1-10(1)] c:\windows\81-1-1-10(1).exe -m
    O4 - HKCU\..\Run: [uoltray] C:\Program Files\NetZero\exec.exe regrun
    O4 - HKCU\..\Run: [xpsystem] C:\WINDOWS\System32\services\wmplayer.exe
    O4 - HKCU\..\Run: [Notn] C:\Documents and Settings\Owner\Application Data\eber.exe
    O4 - HKCU\..\Run: [WNSI] C:\WINDOWS\System32\wnscpsv.exe
    O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
    O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: winlogon.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://64.124.45.181/downloads/ccpm_0237.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - http://143.166.224.166/Media/visitorchat/TLIEFlash.CAB
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/CDTInc/bridge.cab
    O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37867.2458101852
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab
     
  4. snowbound

    snowbound Retired Moderator

    Joined:
    Feb 18, 2003
    Posts:
    8,723
    Location:
    The Big Smoke
    Hi stressed out :)

    Iam not an expert at HijackThis but i have noticed u have a couple of variants of the CoolWebSearch hijacker in your log.

    To try and clean that up please download and run CWShredder at this link,

    https://www.wilderssecurity.com/showthread.php?t=14086

    Let it fix everything it finds, then reboot and post a fresh hijackThis log. The experts will give u further recommendations.


    snowbound
     
  5. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    First download CWshredder from First download CWshredder from https://www.wilderssecurity.com/showthread.php?t=14086

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.noblindlinks.com/sp.shtml
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my-find.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my-find.com/index.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://coolsearcher.net/1.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_...count_id=137837
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my-find.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my-find.com/index.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.noblindlinks.com/
    F1 - win.ini: run=C:\WINDOWS\System32\services\wmplayer.exe
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
    O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - C:\WINDOWS\System32\services\2.00.00.dll
    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
    O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem217.dll
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
    O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\System32\nzdd.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)

    O4 - HKLM\..\Run: [System Service] C:\WINDOWS\System32\msrexe.exe
    O4 - HKLM\..\Run: [xpsystem] C:\WINDOWS\System32\services\wmplayer.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [msbb] c:\docume~1\owner\locals~1\temp\msbb.exe
    O4 - HKLM\..\Run: [jqf] C:\WINDOWS\jqf.exe
    O4 - HKLM\..\Run: [egneenqm] C:\WINDOWS\System32\quchyqja.exe
    O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
    O4 - HKCU\..\Run: [81-1-1-10(1)] c:\windows\81-1-1-10(1).exe -m
    O4 - HKCU\..\Run: [xpsystem] C:\WINDOWS\System32\services\wmplayer.exe
    O4 - HKCU\..\Run: [Notn] C:\Documents and Settings\Owner\Application Data\eber.exe
    O4 - HKCU\..\Run: [WNSI] C:\WINDOWS\System32\wnscpsv.exe
    O4 - Global Startup: winlogon.exe
    O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://64.124.45.181/downloads/ccpm_0237.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - http://143.166.224.166/Media/visitorchat/TLIEFlash.CAB
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/CDTInc/bridge.cab
    O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
    O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab



    Delete these files
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe
    C:\Documents and Settings\Owner\Application Data\eber.exe
    c:\documements and settings\owner\local settings\temp\msbb.exe
    C:\WINDOWS\System32\quchyqja.exe
    C:\WINDOWS\Belt.exe
    c:\windows\81-1-1-10(1).exe
    C:\WINDOWS\System32\wnscpsv.exe
    C:\WINDOWS\System32\msrexe.exe
    C:\WINDOWS\jqf.exe

    and delete these folders

    C:\Program Files\Internet Optimizer
    C:\WINDOWS\System32\services


    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then
    reboot

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R297 18.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  6. stressed out

    stressed out Guest

    I was finally able to do what you reccommended and it seame to be working alot better. However a few things:

    1) I can't seam to copy and paste a new hijackthis log.
    2) For whatever reason I somehow made a backup to everything that was supposed to be deleted with the cwsshredder. There are a bunch of backup icons on my desktop now.
    3) When I reboot I get these 2 message during start up:

    Windows cannot find C:\WINDOWS\SYSTEM32\services\services.exe Make sure you typed name correctly and then try again. To search for a file, click the start button and then search again.

    &

    Windows cannot load C:\WINDOWS\SYSTEM32\services\services.exe specified in the registry. Make sure the file exhists on your computer or remove the reference to it in the registry.

    & do I need to go back a re-do this request:

    "then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"..."









     
  7. stresses out

    stresses out Guest

    I stand corrected on the log issue from my previous post. Here it is. Sorry.

    Logfile of HijackThis v1.97.7
    Scan saved at 4:43:06 PM, on 4/21/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\ZipToA.exe
    C:\windows\system\hpsysdrv.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charlotte.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.charlotte.com/
    F1 - win.ini: run=C:\WINDOWS\System32\services\services.exe
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [HPGamesActiveMenu] C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe
    O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
    O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    O4 - HKLM\..\Run: [Tracker] C:\Program Files\MySoftware\MyInvoices\tracker.exe
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [uoltray] C:\Program Files\NetZero\exec.exe regrun
    O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
    O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37867.2458101852
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab









     
  8. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    shredder now makes backups because of the new hijackers, just in case a needed file is accidentally deleted

    create a new folderr and move shredder and all it's backups into it

    we need to see a new log to tell you which entries inthe log need fixing to cure the message

    if you cannot copy & paste the log, please just attach the txt file to your next post
     
  9. stressed out

    stressed out Guest

    The new log is in the thread just above your last reply.


     
  10. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    The backups are hijackthis backups not shreddder backups move hijackthis to a nw folder


    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked
    F1 - win.ini: run=C:\WINDOWS\System32\services\services.exe
     
  11. pererinha

    pererinha Registered Member

    Joined:
    May 4, 2004
    Posts:
    1
    I only registered to thanks with this help.
    I was very tired of that.Thanks a lot.
    :D :D :D :D :D :D :D :D :D :D
     
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