Please help with my HJT log

Hello all,
My gf's computer has been encountering some internet problems. Ran HJT, here is her log:

Logfile of HijackThis v1.97.7
Scan saved at 6:27:40 PM, on 5/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\Laura Desgain\My Documents\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.blazefind.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.blazefind.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AutoSearch Class - {1E432263-6841-4653-8F02-366A2F77E339} - C:\PROGRA~1\WIACA5~1\WinSB.dll
R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
N3 - Netscape 7: user_pref("browser.startup.homepage", "my.yahoo.com"); (C:\Documents and Settings\Laura Desgain\Application Data\Mozilla\Profiles\default\k1qr8kls.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CNetscape_Canada.src"); (C:\Documents and Settings\Laura Desgain\Application Data\Mozilla\Profiles\default\k1qr8kls.slt\prefs.js)
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - (no file)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WinTools\btiein.dll
O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\System32\bridge.dll
O2 - BHO: (no name) - {9FB534E3-67CB-4307-AE0A-9E8B5581BE2C} - C:\PROGRA~1\WIACA5~1\WinSB.dll
O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O2 - BHO: (no name) - {D8E25C53-9508-4f5c-9249-D98D438891D5} - C:\WINDOWS\System32\ssurf022.dll
O3 - Toolbar: Windows Search Bar - {A1DD937D-71E1-4BB5-BD5D-1B01B9CB1C2F} - C:\PROGRA~1\WIACA5~1\WinSB.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [SafeSurfingUpdate] C:\WINDOWS\System32\SSUpdate.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\bin\dmserver.exe /onreboot
O4 - HKLM\..\Run: [] C:\WINDOWS\System32\
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape 6\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\RunOnce: [_UnwiseF1] cmd.exe /c del C:\WINDOWS\System32\n3tpa1p.dll
O4 - HKLM\..\RunOnce: [_UnwiseF1_] cmd.exe /c del C:\WINDOWS\System32\im64.dll
O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Laura Desgain\Application Data\DownloadPlus.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra button: Support (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50015/btiein.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/14815ce609fab27e8201/netzip/RdxIE601.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://webcam.gsu.edu/activex/AxisCamControl.ocx
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/bridge.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37717.5262847222
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/dj/qdiagh.cab?223
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab

Please help,

Thanks, Patrick

 

Hi patrickf723,

Welcome to Wilders.

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.blazefind.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.blazefind.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AutoSearch Class - {1E432263-6841-4653-8F02-366A2F77E339} - C:\PROGRA~1\WIACA5~1\WinSB.dll
R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - (no file)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WinTools\btiein.dll
O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\System32\bridge.dll
O2 - BHO: (no name) - {9FB534E3-67CB-4307-AE0A-9E8B5581BE2C} - C:\PROGRA~1\WIACA5~1\WinSB.dll
O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O2 - BHO: (no name) - {D8E25C53-9508-4f5c-9249-D98D438891D5} - C:\WINDOWS\System32\ssurf022.dll
O3 - Toolbar: Windows Search Bar - {A1DD937D-71E1-4BB5-BD5D-1B01B9CB1C2F} - C:\PROGRA~1\WIACA5~1\WinSB.dll

O4 - HKLM\..\Run: [SafeSurfingUpdate] C:\WINDOWS\System32\SSUpdate.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe

O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\bin\dmserver.exe /onreboot
O4 - HKLM\..\Run: [] C:\WINDOWS\System32\
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\RunOnce: [_UnwiseF1] cmd.exe /c del C:\WINDOWS\System32\n3tpa1p.dll
O4 - HKLM\..\RunOnce: [_UnwiseF1_] cmd.exe /c del C:\WINDOWS\System32\im64.dll
O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Laura Desgain\Application Data\DownloadPlus.exe

O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50015/btiein.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/14815ce609fab2...ip/RdxIE601.cab

O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/bridge.cab

There also may be hidden files. See HERE for how to show hidden files.

Then reboot into safe mode and delete:

C:\PROGRA~1\INCRED~1\ <-- entire folder
C:\PROGRA~1\COMMON~1\WinTools\ <-- entire folder
c:\progra~1\iesearchbar\ <-- entire folder
C:\WINDOWS\System32\bridge.dll
C:\PROGRA~1\WIACA5~1\WinSB.dll
C:\PROGRA~1\COMMON~1\BTLINK\ <-- entire folder
C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
C:\WINDOWS\System32\ssurf022.dll
C:\WINDOWS\System32\SSUpdate.exe
C:\WINDOWS\Belt.exe
C:\WINDOWS\System32\SahAgent.exe
C:\Program Files\Common files\updater\ <-- entire folder
C:\WINDOWS\System32\n3tpa1p.dll
C:\WINDOWS\System32\im64.dll
C:\Documents and Settings\Laura Desgain\Application Data\DownloadPlus.exe

Reboot.

Now download Ad-Aware and double-click to install.
Then follow the following steps:

1.) Start Ad-Aware by double-clicking on its desktop icon.
2.) Update Ad-aware by using its Globe icon.
3.) After updating, close all IE windows, then close and restart Ad-aware.
4.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
"Unload recognized processes during scanning".
5.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
"Automatically mark all objects in result list".
"Automatically try to unregister objects prior to deletion".
"XP/2000: Allow unloading explorer to unload shell extensions prior deletion" <-- Check only if you have Windows XP or 2000.
"Let Windows remove files in use after reboot".
6.) Press "Scan Now".
7.) Check option "Use Custom scanning options".
8.) Check option "Activate In-Depth Scan".
9.) Press "Select drives\folders to scan".
10.) Select the active partition which is usually C:
11.) Press "Next" to let Ad-aware scan your drives...
12.) If it finds "bad" files and registry keys, press "Next" again.
13.) All items should be checked. if not right-click in that pane and choose "select all".
14.) Press "next".
15.) When it asks to remove all checked items, Press "OK".
16.) You may now exit out of Ad-Aware and reboot your system. Then go to the next section for SpyBot S&D.

Now download Spybot S&D and install by double-clicking on the downloaded file.
Then follow the following steps:

1.) Run Spybot S&D from desktop icon or Start menu.
2.) Press "Search for updates" button to get list of updates available.
3.) Press "Download updates" button.
4.) Close all IE windows, then close and restart Spybot S&D.
5.) Press "Check for problems" button.
6.) Have SpyBot remove all it marks in red by pressing "Fix selected problems".
7.) You may now exit out of SpyBot and reboot your system. Then go to the next section for CWShredder.

Please download the latest copy of CWShredder and run by double-clicking the icon of the file you just downloaded.
Click FIX and follow the instructions given.

Now reboot your system and post a new HJT log.

Regards,
Kent