Please help! New Hijack My Log

Discussion in 'adware, spyware & hijack cleaning' started by lyds, Jun 15, 2004.

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  1. lyds

    lyds Registered Member

    Joined:
    Jun 13, 2004
    Posts:
    15
    I ran Spybot S&D. I am still not able to use my Outlook email and my computer is slower than ever. I used my task manager and saw my CPU at 100%. I am so computer illiterate, but I know that can't be good! Thanks in advance again to whomever helps me!

    Logfile of HijackThis v1.97.7
    Scan saved at 7:55:45 PM, on 6/15/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\System32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\PROGRA~1\McAfee\SPAMKI~2\MSKSrvr.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
    C:\WINDOWS\System32\Smtray.exe
    C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
    C:\COMPAQ\CPQINET\CPQInet.exe
    C:\Compaq\EAKDRV\EAUSBKBD.EXE
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\quickenw\QAGENT.EXE
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\System32\mrtMngr.EXE
    C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
    c:\program files\mcafee.com\agent\mcagent.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\McAfee\SPAMKI~2\MskAgent.exe
    C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\HijackThis.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\System32\HPZipm12.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [Smapp] Smtray.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [QAGENT] C:\Program Files\quickenw\QAGENT.EXE
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
    O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
    O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\MCAGENT.EXE
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~2\MskAgent.exe
    O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~2\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [BDNewsAgent] C:\Program Files\Softwin\BitDefender Free Edition\bdnagent.exe
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O9 - Extra button: Privacy Bar (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Support (HKCU)
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
    O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
    O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37947.7428356481
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4365/mcfscan.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
    O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://ipgweb.cce.hp.com/bus-nacons/caller/SysQuery.cab
     
  2. Gavin - DiamondCS

    Gavin - DiamondCS Former DCS Moderator

    Joined:
    Feb 10, 2002
    Posts:
    2,080
    Location:
    Perth, Western Australia
    Hi,

    Are you running more than one antivirus monitor ? They may be conflicting, I noticed both McAfee and some BitDefender were listed..
     
  3. lyds

    lyds Registered Member

    Joined:
    Jun 13, 2004
    Posts:
    15
    I don't run them at the same time. At least, I don't think I do. I have both and use them both but not at the same time. My McAfee begins at start up. The BitDefender doesn't.

    My problem began before I downloaded BitDefender, however. IMM told me not to run them at the same time. I thought I had stopped that. I guess I didn't? I am very ignorant. (obviously)

    Thanks for whatever help you can give me.
     
  4. lyds

    lyds Registered Member

    Joined:
    Jun 13, 2004
    Posts:
    15
    I ended the MSKSrvr.exe process from running today and my CPU usage dropped from 100% to 2%!

    I wanted to post this so everyone would know what happened and no more time would be wasted on my log. Also posting so someone else might learn in case they have this problem, too.

    Thanks for your help. I will be back if I need you.
     
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