Please help me

Discussion in 'adware, spyware & hijack cleaning' started by shazzer, May 9, 2004.

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  1. shazzer

    shazzer Registered Member

    Joined:
    May 9, 2004
    Posts:
    2
    Caught a trojan virus a couple weeks ago and have been trying everything to get rid of it with no success. It is such a frustrating thing!

    Please check over my hijackthis log and tell me what to fix.
    I'd appreciate it very much!

    Logfile of HijackThis v1.97.7
    Scan saved at 6:20:59 PM, on 5/9/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Norton Personal Firewall\NISUM.EXE
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\WINDOWS\LTMSG.exe
    C:\HP\KBD\KBD.EXE
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\wt\updater\wcmdmgr.exe
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Yahoo!\Messenger\YPager.exe
    C:\WINDOWS\system32\mmfutil.exe
    C:\Documents and Settings\Sharon\My Documents\downloads\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\msxslab.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [mmfutil] C:\WINDOWS\system32\mmfutil.exe
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O10 - Broken Internet access because of LSP provider 'spsublsp.dll' missing
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Program Files\Q330994.exe
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C1A0D41B-671B-4C47-B038-F8FCB1EFF08E}: NameServer = 162.33.160.100 162.33.160.110
     
  2. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi shazzer,

    Have only Hijackthis running and fix :

    O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\msxslab.dll

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [mmfutil] C:\WINDOWS\system32\mmfutil.exe

    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Program Files\Q330994.exe

    Restart Pc after doing so in Safe Mode : Here's How and remove :

    C:\WINDOWS\system32\mmfutil.exe <- this file

    Clean temp internet files

    Restart again in normal mode

    Hope this helps

    Cheers,
     
  3. shazzer

    shazzer Registered Member

    Joined:
    May 9, 2004
    Posts:
    2
    Thank you so much; that did help! Now my computer works just fine!
     
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