Please help me remove malware.

Discussion in 'ESET Smart Security' started by johnny9fingers, Mar 26, 2011.

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  1. johnny9fingers

    johnny9fingers Registered Member

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    Hello,
    I purchased ESET Smart Security 4 for my son's laptop, but he started using the machine before installing the software. Now he has a malware problem with,
    "Best Malware Protection". He didn't download, or install it, but it keeps popping up. I installed ESET and ran a scan but it didn't pick it up or fix it. How do I get rid of it?
    Thank you,
    John
     
  2. Cudni

    Cudni Global Moderator

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  3. yongsua

    yongsua Registered Member

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    May you give me the name of the vendor that you mentioned above?("Best Malware Protection". He didn't download, or install it, but it keeps popping up.)
    I am suspecting that your son's laptop is infecting with Rogueware.
     
  4. littlebits

    littlebits Registered Member

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    Here is a complete removal guide for "Best Malware Protection" rogueware.

    Complete removal guide

    This rogueware requires manual removal. There is no know AV product that can remove all traces and reset Windows settings.

    Good luck.:D
     
  5. yongsua

    yongsua Registered Member

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    :D

    I prefer Bleeping Computer
     
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