Please Help! I've been battling with this for a long time...

I happened upon your website and was estatic to find that you guys give advice on how to get rid of the spyware on my computer. I quickly downloaded the hijack tool and I did the scan. Can someone please look at my log and tell me what to do...


Logfile of HijackThis v1.97.7
Scan saved at 1:46:48 PM, on 5/11/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\svchost.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\sccmgr.exe
C:\PROGRA~1\BLEHSIGN\sizespamseek.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\system32\appsys.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\WebSiteViewer\121299.dlr
C:\Documents and Settings\user\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://allaboutsearching.com/searchbar.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearching.com/passthrough/index.html?http://mail.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allaboutsearching.com/searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://allaboutsearching.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.windowenhancer.com/nph-search.cgi?affid=sesm1&look=stmpl1&sstring=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allaboutsearching.com/searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.windowenhancer.com/nph-search.cgi?affid=sesm1&look=stmpl1&sstring=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.hotmail.com/
F1 - win.ini: run=C:\WINDOWS\system32\services\C.exe
O1 - Hosts: 207.36.196.189 auto.search.msn.com
O1 - Hosts: 207.36.196.189 search.netscape.com
O1 - Hosts: 207.36.196.189 ieautosearch
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {3D163E33-0347-41B8-B5A6-7137CA8ED233} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: flaw safe - {79A9D8EE-CD70-5D9E-B65D-0718E8E06B61} - C:\PROGRA~1\SLOWDE~1\Htm Amen.dll (file missing)
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [THIS SETTINGS] C:\PROGRA~1\BLEHSIGN\sizespamseek.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [cnet] "C:\Program Files\Kontiki\bin\kontiki.exe" -s cnet -q
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Tdma] C:\Documents and Settings\user\Application Data\eewo.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [msvcr71] C:\WINDOWS\System32\msvcr71.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Get It With Kontiki - res://C:\Program Files\Kontiki\bin\bh309190.dll/201
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {10000000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.com//man/main.chm::/load.exe
O16 - DPF: {13197ACE-6851-45C3-A7FF-C281324D5489} - http://www.2nd-thought.com/files/install011.exe
O16 - DPF: {5C7F15E1-F31A-44FD-AA1A-2EC63AAFFD3A} (SpeedCtrl Class) - http://www.atelys.com/src/Speedup.ocx
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - http://www2.flingstone.com/cab/2000XP/CDTInc/bridge.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2F2B9D0-96B9-4B25-B90C-636ECB207D18} - http://www.whenusearch.com/WUInstSECS.cab
O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab



Thank you

 

Before you start, please unzip HijackThis to it's own folder somewhere.
The program will make backups in the folder it's run from.
These easily get lost in a Temp folder and are an annoyance on the desktop.

Use Taskmanager (Ctrl-Alt-Del) to end these running processes if you can
(or use Process Explorer)
C:\WINDOWS\System32\sccmgr.exe
C:\PROGRA~1\BLEHSIGN\sizespamseek.exe
C:\WINDOWS\system32\appsys.exe
C:\Program Files\WebSiteViewer\121299.dlr

Download and run CWShredder by Merijn Bellekom
Run it, press 'Fix', and allow it to fix all it finds.


Run HijackThis again, push Scan and place a check mark next to the following items using your mouse.
Next, close all browser Windows, and push the 'Fix checked' button in HijackThis

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://allaboutsearching.com/searchbar.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearching.com/passth...mail.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allaboutsearching.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://allaboutsearching.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.windowenhancer.com/np...stmpl1&sstring=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allaboutsearching.com/searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.windowenhancer.com/np...stmpl1&sstring=
F1 - win.ini: run=C:\WINDOWS\system32\services\C.exe
O1 - Hosts: 207.36.196.189 auto.search.msn.com
O1 - Hosts: 207.36.196.189 search.netscape.com
O1 - Hosts: 207.36.196.189 ieautosearch
O3 - Toolbar: (no name) - {3D163E33-0347-41B8-B5A6-7137CA8ED233} - (no file)
O3 - Toolbar: flaw safe - {79A9D8EE-CD70-5D9E-B65D-0718E8E06B61} - C:\PROGRA~1\SLOWDE~1\Htm Amen.dll (file missing)
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [THIS SETTINGS] C:\PROGRA~1\BLEHSIGN\sizespamseek.exe
O4 - HKCU\..\Run: [cnet] "C:\Program Files\Kontiki\bin\kontiki.exe" -s cnet -q
O4 - HKCU\..\Run: [Tdma] C:\Documents and Settings\user\Application Data\eewo.exe
O4 - HKCU\..\Run: [msvcr71] C:\WINDOWS\System32\msvcr71.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\Program Files\Kontiki\bin\bh309190.dll/201
O16 - DPF: {10000000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.com//man/main.chm::/load.exe
O16 - DPF: {13197ACE-6851-45C3-A7FF-C281324D5489} - http://www.2nd-thought.com/files/install011.exe
O16 - DPF: {5C7F15E1-F31A-44FD-AA1A-2EC63AAFFD3A} (SpeedCtrl Class) - http://www.atelys.com/src/Speedup.ocx
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - http://www2.flingstone.com/cab/2000XP/CDTInc/bridge.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {E2F2B9D0-96B9-4B25-B90C-636ECB207D18} - http://www.whenusearch.com/WUInstSECS.cab
O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab


Empty the TIF (Temporary Internet Files)
To do so use Control Panel > Internet Options(or right click the IE icon on the desktop and choose Properties)
Click Delete Files on the General Tab - place a check in the Delete all offline content box and then press OK

Delete all the files in (and any subfolders of) the C:\Windows\Temp\ folder

Set your Explorer up using the info in this link so that hidden and System files are visible
Also Uncheck the "Hide extensions for known file types" box

Reboot to SAFE mode
How to start the computer in Safe mode

Delete the following files:
C:\WINDOWS\System32\sccmgr.exe
C:\WINDOWS\system32\services\C.exe
C:\WINDOWS\system32\appsys.exe
C:\Documents and Settings\user\Application Data\eewo.exe


Delete the following folders:
C:\Program Files\BLEHSIGN\
C:\Program Files\WebSiteViewer\
C:\Program Files\TV Media\

Reboot to normal mode

Download Spybot - Search and Destroy
After installing, first press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer windows, hit 'Check for Problems', and after SpyBotSD has completed it's scan push the 'Fix checked' button for all that it has automatically selected.

Get a good online virus scan at HouseCall

------ some info (partial -- for further cleanup)

C:\Program Files\WebSiteViewer\ -- http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_PORNDIAL.BP
and http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_PORNDIAL.BP&VSect=T

tvmedia -- http://www.pestpatrol.com/PestInfo/t/tv_media_display.asp