Please explain this email ?

Discussion in 'Acronis True Image Product Line' started by TerryFox, Jun 3, 2006.

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  1. TerryFox

    TerryFox Registered Member

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    Sep 6, 2005
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    Hi ... My name would be above this below

    Your evaluation period for Acronis True Image 9.0
    will expire tomorrow and we wanted to take this opportunity to thank you
    for letting Acronis Inc. be your computing partner. We invite you to visit the Acronis online
    store at http://www.acronis.com/homecomputing/sales/online/, where you
    can place your order for the full version of this software. If you
    prefer to buy from a local reseller, you can find a list of U.S. and
    Canadian resellers on our Web site.

    Please feel free to contact us at sales@acronis.com if you have
    questions about volume purchases or about becoming an Acronis partner or
    affiliate.

    Once again, thank you for your confidence and consideration.

    Happy computing!

    The Acronis Team
    http://www.acronis.com/

    Compute with confidence...

    I have purchase this software , So what gives ?


    TIA
     
  2. crofttk

    crofttk Registered Member

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    Location:
    Eastern PA, USA
    Well, I believe that's a simple case of what Strother Martin, in the movie "Cool Hand Luke", referred to as a "fail-yuh to comm-yoon-y-cate". In other words, I suspect the right hand hasn't spoken to the left hand lately, which doesn't surprise me a bit.

    I wouldn't let it bother me if I were you.
     
  3. TerryFox

    TerryFox Registered Member

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    LOL It would seem to be very true and yeah you're right not to take it to seriously , It just my left hand was curious as to what my right hand knows :D
     
  4. GroverH

    GroverH Registered Member

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    Massachusetts, USA
    Unless you input your serial number into the software; or unless you registered your purchase, it might be difficult for Acronis to know your exact status. This friendly little reminder prior to the software ceasing to function just might be helpful to some. As crofttk suggested, don't be offended. Take it as a good followup on their part.
     
  5. TerryFox

    TerryFox Registered Member

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    Sep 6, 2005
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    Hi ... I have done both and I have already used the " My account " feature many of times to get the latest build , I was more down the line thinking that someone ( Not Acronis ) was maybe trying to pull off some sore of scam in gathering my personal info towards their product ... :doubt:
     
  6. DCM

    DCM Registered Member

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    You might have downloaded it and then 3 days later, installed the program. They may be basing this on download date.
     
  7. TerryFox

    TerryFox Registered Member

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    Sep 6, 2005
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    I have had this software since Jan/06 and have downloaded many different builds since then too
     
  8. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello TerryFox,

    Thank you for choosing Acronis Disk Backup Software.

    We are very sorry for the delay with the response.

    Please be aware the letter you received is a reminder which is sent automatically to every person who has installed the free trail version of the respective Acronis product on his\her computer.

    Could you please provide us with the following information?

    - Have you ever installed the free trial version of Acronis True Image 9.0 Home on you computer? When exactly have you done this (let us know the exact date)?

    - When exactly have you received the letter mentioned above?

    - When exactly have you purchased the software? Where did you purchase it?

    - When exactly have you registered the software?

    As soon as we'll receive the answers to the above questions we'll try to find out whether you were supposed to receive this letter or not. If not, then we'll forward this issue to our Web Team and they will correct it as soon as possible.

    Thank you.
    --
    Alexey Popov
     
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