please could someone take a look at this htl

Discussion in 'adware, spyware & hijack cleaning' started by Rin, May 13, 2004.

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  1. Rin

    Rin Registered Member

    Joined:
    May 13, 2004
    Posts:
    3
    this is the htl for my daughters pc, i have run all the usual tests but i am still having problems removing certain things ie search.exe amounst others,could somebody have a look at this log for me
    Thank your very much for your time

    Logfile of HijackThis v1.97.7
    Scan saved at 15:22:36, on 06/05/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\STOPzilla!\szntsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
    C:\PROGRA~1\BOREDU~1\trans gram.exe
    C:\Program Files\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
    C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CONNMN~1.EXE
    C:\Program Files\BTopenworld NetHelp\bin\mpbtn.exe
    C:\Program Files\Intuwave\Shared\mRouterRunTime\mRouterRuntime.exe
    C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CapMan.exe
    C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\ElogErr.exe
    C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\BROADC~1.EXE
    C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\SCRFS.exe
    C:\PROGRA~1\Ericsson\MOBILE~1\EPMWOR~1.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Documents and Settings\Saro Philpot\Local Settings\Temp\Temporary Directory 10 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk
    O2 - BHO: (no name) - {56DC4C58-4016-E6B6-510C-14C120BFDD03} - C:\PROGRA~1\ANTIMU~1\rdrbarb.dll
    O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
    O3 - Toolbar: ball knob - {BF51F2BF-F385-449A-1622-A49EDA9A2F60} - C:\PROGRA~1\ANTIMU~1\rdrbarb.dll
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [Dlldmt] c:\windows\system32\dlldmt.exe
    O4 - HKLM\..\Run: [Audiocntl] c:\windows\system32\audiocntl.exe
    O4 - HKLM\..\Run: [Advmon32] c:\windows\system32\advmon32.exe
    O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
    O4 - HKLM\..\Run: [ViewMode] C:\PROGRA~1\BOREDU~1\trans gram.exe
    O4 - HKLM\..\Run: [rqdvlzrk] C:\WINDOWS\System32\ldhcixgo.exe
    O4 - HKLM\..\Run: [Sd32info] c:\windows\system32\sd32info.exe
    O4 - HKLM\..\Run: [Syspwr] c:\windows\system32\syspwr.exe
    O4 - HKLM\..\Run: [Cmdcon] c:\windows\system32\cmdcon.exe
    O4 - HKLM\..\Run: [Helpex32] c:\windows\system32\helpex32.exe
    O4 - HKLM\..\Run: [Mswavedll] c:\windows\system32\mswavedll.exe
    O4 - HKLM\..\Run: [Netdll32] c:\windows\system32\netdll32.exe
    O4 - HKLM\..\Run: [Pwr32ctrl] c:\windows\system32\pwr32ctrl.exe
    O4 - HKLM\..\Run: [Vidcntl] c:\windows\system32\vidcntl.exe
    O4 - HKLM\..\Run: [MSZTCE] C:\WINDOWS\System32\MSZTCE.EXE
    O4 - HKLM\..\Run: [Audiodrv] c:\windows\system32\audiodrv.exe
    O4 - HKLM\..\Run: [Audioinf] c:\windows\system32\audioinf.exe
    O4 - HKLM\..\Run: [Dllreg] c:\windows\system32\dllreg.exe
    O4 - HKLM\..\Run: [Mqinx] c:\windows\system32\mqinx.exe
    O4 - HKLM\..\Run: [Pm32info] c:\windows\system32\pm32info.exe
    O4 - HKLM\..\Run: [Syscenter] c:\windows\system32\syscenter.exe
    O4 - HKLM\..\Run: [Svcinfo] c:\windows\system32\svcinfo.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKCU\..\Run: [Videocntl] c:\windows\system32\videocntl.exe
    O4 - HKCU\..\Run: [Bluecol] c:\windows\system32\bluecol.exe
    O4 - HKCU\..\Run: [Netdll32] c:\windows\system32\netdll32.exe
    O4 - HKCU\..\Run: [Sd32info] c:\windows\system32\sd32info.exe
    O4 - HKCU\..\Run: [Vidcntl] c:\windows\system32\vidcntl.exe
    O4 - HKCU\..\Run: [Dllreg] c:\windows\system32\dllreg.exe
    O4 - HKCU\..\Run: [Pm32info] c:\windows\system32\pm32info.exe
    O4 - HKCU\..\Run: [Main32] c:\windows\system32\main32.exe
    O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
    O4 - Global Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NetHelp.lnk = C:\Program Files\BTopenworld NetHelp\bin\matcli.exe
    O4 - Global Startup: Phone Connection Monitor.lnk = C:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://download.yahoo.com/dl/mail/autocomplete.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{25FDBE8F-E3A2-4019-97F5-4237289530E3}: NameServer =
     
    Last edited: May 13, 2004
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    first copy these files and zip them and send to submit@thespykiller.co.uk with a short note referring to this thread

    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder or get scattered all over the desktop

    c:\windows\system32\dlldmt.exe
    c:\windows\system32\audiocntl.exe
    c:\windows\system32\advmon32.exe
    C:\WINDOWS\System32\ldhcixgo.exe
    c:\windows\system32\sd32info.exe
    c:\windows\system32\syspwr.exe
    c:\windows\system32\cmdcon.exe
    c:\windows\system32\helpex32.exe
    c:\windows\system32\mswavedll.exe
    c:\windows\system32\netdll32.exe
    c:\windows\system32\pwr32ctrl.exe
    c:\windows\system32\vidcntl.exe
    C:\WINDOWS\System32\MSZTCE.EXE
    c:\windows\system32\audiodrv.exe
    c:\windows\system32\audioinf.exe
    c:\windows\system32\dllreg.exe
    c:\windows\system32\mqinx.exe
    c:\windows\system32\pm32info.exe
    c:\windows\system32\syscenter.exe
    c:\windows\system32\svcinfo.exe
    c:\windows\system32\main32.exe
    c:\windows\system32\bluecol.exe


    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked


    O2 - BHO: (no name) - {56DC4C58-4016-E6B6-510C-14C120BFDD03} - C:\PROGRA~1\ANTIMU~1\rdrbarb.dll
    O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
    O3 - Toolbar: ball knob - {BF51F2BF-F385-449A-1622-A49EDA9A2F60} - C:\PROGRA~1\ANTIMU~1\rdrbarb.dll

    O4 - HKLM\..\Run: [Dlldmt] c:\windows\system32\dlldmt.exe
    O4 - HKLM\..\Run: [Audiocntl] c:\windows\system32\audiocntl.exe
    O4 - HKLM\..\Run: [Advmon32] c:\windows\system32\advmon32.exe
    O4 - HKLM\..\Run: [ViewMode] C:\PROGRA~1\BOREDU~1\trans gram.exe
    O4 - HKLM\..\Run: [rqdvlzrk] C:\WINDOWS\System32\ldhcixgo.exe
    O4 - HKLM\..\Run: [Sd32info] c:\windows\system32\sd32info.exe
    O4 - HKLM\..\Run: [Syspwr] c:\windows\system32\syspwr.exe
    O4 - HKLM\..\Run: [Cmdcon] c:\windows\system32\cmdcon.exe
    O4 - HKLM\..\Run: [Helpex32] c:\windows\system32\helpex32.exe
    O4 - HKLM\..\Run: [Mswavedll] c:\windows\system32\mswavedll.exe
    O4 - HKLM\..\Run: [Netdll32] c:\windows\system32\netdll32.exe
    O4 - HKLM\..\Run: [Pwr32ctrl] c:\windows\system32\pwr32ctrl.exe
    O4 - HKLM\..\Run: [Vidcntl] c:\windows\system32\vidcntl.exe
    O4 - HKLM\..\Run: [MSZTCE] C:\WINDOWS\System32\MSZTCE.EXE
    O4 - HKLM\..\Run: [Audiodrv] c:\windows\system32\audiodrv.exe
    O4 - HKLM\..\Run: [Audioinf] c:\windows\system32\audioinf.exe
    O4 - HKLM\..\Run: [Dllreg] c:\windows\system32\dllreg.exe
    O4 - HKLM\..\Run: [Mqinx] c:\windows\system32\mqinx.exe
    O4 - HKLM\..\Run: [Pm32info] c:\windows\system32\pm32info.exe
    O4 - HKLM\..\Run: [Syscenter] c:\windows\system32\syscenter.exe
    O4 - HKLM\..\Run: [Svcinfo] c:\windows\system32\svcinfo.exe
    O4 - HKCU\..\Run: [Videocntl] c:\windows\system32\videocntl.exe
    O4 - HKCU\..\Run: [Bluecol] c:\windows\system32\bluecol.exe
    O4 - HKCU\..\Run: [Netdll32] c:\windows\system32\netdll32.exe
    O4 - HKCU\..\Run: [Sd32info] c:\windows\system32\sd32info.exe
    O4 - HKCU\..\Run: [Vidcntl] c:\windows\system32\vidcntl.exe
    O4 - HKCU\..\Run: [Dllreg] c:\windows\system32\dllreg.exe
    O4 - HKCU\..\Run: [Pm32info] c:\windows\system32\pm32info.exe
    O4 - HKCU\..\Run: [Main32] c:\windows\system32\main32.exe

    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files

    c:\windows\system32\dlldmt.exe
    c:\windows\system32\audiocntl.exe
    c:\windows\system32\advmon32.exe
    C:\WINDOWS\System32\ldhcixgo.exe
    c:\windows\system32\sd32info.exe
    c:\windows\system32\syspwr.exe
    c:\windows\system32\cmdcon.exe
    c:\windows\system32\helpex32.exe
    c:\windows\system32\mswavedll.exe
    c:\windows\system32\netdll32.exe
    c:\windows\system32\pwr32ctrl.exe
    c:\windows\system32\vidcntl.exe
    C:\WINDOWS\System32\MSZTCE.EXE
    c:\windows\system32\audiodrv.exe
    c:\windows\system32\audioinf.exe
    c:\windows\system32\dllreg.exe
    c:\windows\system32\mqinx.exe
    c:\windows\system32\pm32info.exe
    c:\windows\system32\syscenter.exe
    c:\windows\system32\svcinfo.exe
    c:\windows\system32\main32.exe
    c:\windows\system32\bluecol.exe

    Look in C:\windows and c:\windows\system32 for a random numbered file something like 7000045.exe it will start with 7000o and have different numbered endings and delete that as well, it's probably in both places


    and Delete these folders
    C:\PROGRAm files\ANTIMU~1\ <<<< it will start with antimu & have various other characters
    C:\PROGRAm files\BOREDU~1\ <<< the one containing trans gram.exe


    then go to C:\Documents and Settings\USER NAME\Local Settings\Temp and select everything in that folder and delete it

    as XP will not let you delete files less than 24 hours old as it thinks it might need them please also do this
    while in the temp folder, select view and select details.
    then right click a blank part and select arrange icons by, and select show in groups and modified, that will give a list of all files in date order with today at the top of the page.
    select all the files/folders except the today ones and delete them all.

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    then
    Reboot normally &

    download CWshredder from http://www.thespykiller.co.uk then Run it
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R303 08.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
    Last edited: May 13, 2004
  3. Rin

    Rin Registered Member

    Joined:
    May 13, 2004
    Posts:
    3
    Thank you so much, i will do all the things that you have suggested as soon as go to my daughters, i will then re post a new hjt log
    Thanks again
    rin
     
  4. Rin

    Rin Registered Member

    Joined:
    May 13, 2004
    Posts:
    3
    Can i ask just one more question please? my daughters pc has settings for 4 different users :mad: is there any way that can run all these tests and scans once or do i have to do it 4 times once on each users setting?
    Also do i need to to turn system restore off? during all this?
    sorry to be a pest,
     
  5. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    looking at the log, you should be able to run the spybot & adaware scans just under the admin profile or account, but I think you will have to post a hijackthis log for each individual user as it looks like some of the baddies will run under different user accounts

    don't turn off system restore until all cleaning has beenm doen.

    That way if a maistake does get made, then you have a working point to get back to
    #you will definitely need to empty the temp folders under each account as well as the temp internet files
     
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