Phone won't work with VPN

Discussion in 'mobile device security' started by david banner, Sep 3, 2024.

  1. david banner

    david banner Registered Member

    Joined:
    Nov 24, 2007
    Posts:
    740
    This seems to be closest forum to my question.

    I have an Honor 7 phone. Model VNE-LX1
    Magic OS version 8
    Android version 14
    Since last update a couple of weeks ago, it will not work with any vpn. I tried a few.
    I tried rebooting. Closing and opening the vpn. Changing protocols and servers
    Still I cannot get to any website with VPN enabled.

    Help appreciated
     
    david banner, Sep 3, 2024
    #1
  2. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    13,458
    Location:
    Ontario, Canada
    Have you tried uninstalling the app and reinstalling and go through the setup and credentials again? If that doesn't work contact Honor support: https://www.honor.com/global/support/
     
    Last edited: Sep 6, 2024
    Triple Helix, Sep 6, 2024
    #2
  3. zapjb

    zapjb Registered Member

    Joined:
    Nov 15, 2005
    Posts:
    5,675
    Location:
    USA still the best. But barely.
    Are you seeing the VPN key in the notification bar? Maybe another app is using the VPN tunnel. There's only one VPN to a phone.
     
    zapjb, Sep 6, 2024
    #3
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