I purchased Hard Disk Manager Suite 14 last week. Every time I try to do a burn it hangs for about 6-8 minutes then fails with a message and I lose my DVD drive. I must reboot to get it back. I have my DVD drive connected to a SYBA IOCrest SATA PCI EXPRESS CARD SI-PEX40064 (non-RAID) with the latest drivers from the Syba web site. URL on request When this first happened I suspected it was the card so I started trying other burning software. I tried this with 7 long time software products, ALL of them have no problem burning a CD\DVD My DVD player is cyperlink PowerDVD that has NO problem playing DVD’s. Today I tried the latest NERO free trial and it burned with no problem. I opened a ticket a 3-4 days ago but they keep telling me to get the right driver. I have the correct driver. They keep pointing me to Driver Station Dot com but I tried several and Windows always tells me “the wizard could not find a better match for your hardware than the software you currently have installed”. I find it ridiculous they would point to a 3rd party site when the OEM currently supports the card. Clearly, if Hard Disk Manager Suite 14 is the only software that is having a problem then the problem is with Paragon. I’ll a little disappointed having been a Paragon customer since version 2008. If you need to see Event Viewer let me know.