pg log

Discussion in 'ProcessGuard' started by the mul, Feb 26, 2004.

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  1. the mul

    the mul Registered Member

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    Can u please help me, since pg has been installed from the first version,i have noticed that when i try to load up any software cds, that it is blocked from loading.
    In the log of pg it says,d: drive start.exe is blocked from creating a global hook and also e:drive start.exe is blocked from creating a global hook as well.
    I have been trying to find start.exe to add it to pg list and allow global hook, but cannot find it anywhere, it only appeares in the prefetch.
    If i put a dvd film in the drive it will play ok, or a music cd it will play in media player ok, but as soon as u try a cd like the ones i get with microsoft magazine, or other ones that display programmes to download or try, if u right click and select autoplay a warning from pg list tells u start.exe is blocked from creating a global hook, and each time u try to get the cd to load more messages appear telling u the same thing.

    I did not have this problem in the past,and anytime i put in my cd software programmes, it loaded without any problems and u just selected what u wanted.
    I just want to find [start.exe] and get this problem fixed, as i have dial up, and downloading programmes from disk is much quicker than the internet.

    Hope u can help

    The Mul
     
  2. Pilli

    Pilli Registered Member

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    Hi Mul, I get this,
    26 Feb 21:56:09 - [DRIVER/SERVICE] c:\windows\system32\services.exe [876] Tried to install a driver/service named autorun
    26 Feb 21:56:46 - [DRIVER/SERVICE] c:\windows\system32\services.exe [876] Tried to install a driver/service named autorun

    With a pop-up "H device fffff" if i want to run say Start.exe or setup.exe. I just diasble general option 3. Block Service and Drive/install - If I know that the CD / DVD is clean. :)

    You could probably "Allow" for services.exe but I am not sure that is a good thing to to permanently.

    HTH Pilli
     
  3. the mul

    the mul Registered Member

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    Hello pilli, what i should also have said as well is, that even if u disable pg, and try to run the cd, u still have the same problem, and when u activate pg u have about 10 or 20 lines telling u that start.exe is blocked from creating a global hook.
    In other words even if u disable pg, the problem remains, and all the attempts that u have tried show up in the log, is this not strange even with pg disabled.
    I would also like to know can u not add start.exe or is this not possible to add to pg list.

    sorry, i am still learning and have only have about 1 years pc experience.

    the mul
     
  4. Pilli

    Pilli Registered Member

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    Sorry, I am not experiencing the same problem here. It may be an idea to post a copy of your protection list using "Save Potection list" + show the text of your log file with relevant events.
    Or if you do not want to post them here send them to support@diamondcs.com.au for analysis.

    Pilli
     
  5. the mul

    the mul Registered Member

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    This is an example of what i mean, i tried to autoplay the cd 4 timesand the log shows this.

    26 Feb 16:55:26 - Process Guard Protection is ACTIVE
    26 Feb 22:58:46 - [HOOK] d:\start.exe [1780] was blocked from creating a global Keyboard hook [00000002][00000000]
    26 Feb 22:58:49 - [HOOK] d:\start.exe [1836] was blocked from creating a global Keyboard hook [00000002][00000000]
    26 Feb 22:58:57 - [HOOK] d:\start.exe [1848] was blocked from creating a global Keyboard hook [00000002][00000000]
    .

    the mul
     
  6. Pilli

    Pilli Registered Member

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    You can add the file D:\start.exe into the PG Add programme box list providing the CD/DVD is in the drive. Once in the list you can then give it the nessary allows.
    I have just done it with a programme disk addiing the setup.exe as shown in the drive folder list :)
     
  7. the mul

    the mul Registered Member

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    Thanks pilli, you have done it again, and now everything is great once again.
    The problem was i could not find start.exe to add it to pg list, but did not think of putting in the cd and then finding it which i did.


    Thanks again and your help is most appreciated.

    have a nice day as well

    The Mul
     
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