Pension provider informs some customers about a data leakage

guest · Dec 22, 2020

UK firm NOW: Pensions tells some customers a 'service partner' leaked their data all over 'public software forum'
December 22, 2020
https://www.theregister.com/2020/12/22/now_pensions_data_breach/

Workplace pension provider NOW: Pensions has emailed a number of UK customers to warn about a data leakage caused by contractor error.

The email, seen by this publication, claims a service provider "unintentionally" posted user data to an unnamed "public software forum". These records include biographical data (names, email addresses, and dates of birth) as well as National Insurance numbers. According to the pension provider, the data was obtained by "a small number" of third parties.
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In the email issued to customers, NOW: Pensions admitted improper use of customer data is a possibility, describing it as "the worst case scenario". Downplaying the issue, it said there's "no evidence to suggest this has happened or will happen".
Updated on 22 December at 16.47GMT to add:
Following publication of this article, Now: Pensions contacted us to clarify that fewer than 2 per cent of its customers were affected, and it has sent emails or letters informing them of the leak.
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