PE v8.0 build 714

Discussion in 'Other Acronis Products' started by slvmart, Apr 4, 2005.

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  1. slvmart

    slvmart Registered Member

    Joined:
    Mar 3, 2005
    Posts:
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    Location:
    Michigan
    I just downloaded the software.

    I had the "Spyware Shield" configuration set at detecting “All suspicious activity”, I am constantly being asked if I want to Allow the activity, even after Allowing and marking the item as “Remember the Decision”.

    When configured for “Know treats only”, I do not have this problem.

    The previously remembered events window shows no entries.

    How can I resolve this, it’s as if the decision is not being remembered ?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello slvmart,

    Thank you for choosing Acronis Internet Privacy and Security Software.

    Please do the following when you get the screen once again:
    - Click on the small blue button in upper right corner;
    - Choose "Remember Event" option;
    - Click on one of the following buttons: "Allow", "Allow All", "Block", "Block All".

    This will allow you to remember the necessary action.

    Thank you.
    --
    Ilya Toytman
     
  3. SHaase

    SHaase Registered Member

    Joined:
    Mar 11, 2005
    Posts:
    14
    Hi,

    I use the Privacy Expert Suite latest build 734 and the Bitdefender Professional Plus 8 from Softwin.

    I have the same problem like slvmart.

    When ever the Bitdefender has downloaded a new program or virus signatures update, it will close all tasks, make the update by copying all files and restart again all tasks.

    Every time at the restart of Bitdefender after an update it wants to make some registry settings and the spyware shield from Privacy Expert pops up with a warning message.

    All what I tried before (set checkbox "remember again" or your described way the small blue button in upper right corner and choose "remember event" or "remember action" by pressing "allow all" button), nothing help!

    The spyware shield forget every time the last action and the warning message pops up again...

    Regards Stefan
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Stefan,

    Thank you for choosing Acronis Antispyware Software.

    Cold you please create screenshots of your actions when you try to make Acronis Privacy Expert remember the event and send them to supprt@acronis.com along with the link to this thread? We will investigate the problem and provide you with the solution.

    Thank you.
    --
    Ilya Toytman
     
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