PC wont shutdown

Discussion in 'ESET Smart Security' started by surfer1000, Sep 13, 2010.

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  1. surfer1000

    surfer1000 Registered Member

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    Location:
    UK
    Hi, I started my pc this morning to check a few things i was only on it for 10mins.

    My pc will now not shutdown, it ends up restarting itself!

    I get the shutting down text and my computer even makes its normal "shut off" click, but then it just starts right back up again, IE bios screen then windows loading.

    I did noticed my Virus signature at first start up was 5440 and it updated to 5445

    Anyone any ideas, please ?

    Vista Ultimate 32 bit, latest ESS build
     
  2. Rmuffler

    Rmuffler Former Eset Moderator

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    Location:
    San Diego, CA USA
    Hello surfer1000,

    Have you recently installed ESET Smart Security? What was done on the computer the last time it was used? I will need more details to assist you.

    Thank you,
    Richard
     
  3. surfer1000

    surfer1000 Registered Member

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    Location:
    UK
    Hi, no ive had ESS for the last 14 months running on my pc, and ive had the latest build on since the day it was released.

    I just checked a few emails, there was no virus in my emails, they were all from legitimate senders.

    I have just done a system restore but the problem is still there. Even doing a hardware shutdown, IE holding the pc power button until the computer shuts off with its normal "click", i release the power button, the pc goes off (all fans and lights stopped and off), but then after about 2 seconds it just restarts itself.
     
  4. falke69

    falke69 Registered Member

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    Mar 14, 2008
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    Hi,

    I don't think that your problem is a software problem due to Eset Smart Security.

    I think your computer has a hardware problem like an electronic failure.

    Maybe your button to power on/off your computer hangs.

    Or you have enabled "Wake on from LAN". Is it possible that another computer wants to access your computer and so your computer starts again ?
     
  5. surfer1000

    surfer1000 Registered Member

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    Location:
    UK
    Hi, i too now think its a "button" problem, my pc wouldnt start at first 10 attempts, then finally it sprang into life this morning!
     
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