PC Tools Internet Security 2011 trial...

Discussion in 'other anti-virus software' started by tookerjeff, Sep 18, 2010.

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  1. tookerjeff

    tookerjeff Registered Member

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    Just trying out the recently released PC Tools Internet Security 2011. Seems to be a nice program ( I had some observations about their products in another post) Anyone else trying it out? Like/dislike?

    One thing that I am really noticing though is LAG! :/ I was watching a YouTube vid on it also longer ago and the reviewer mentioned this and unfortunately I've noticed this also. Otherwise, seems ok...

    ZoneAlarm Extreme Security seemed to be faster and even Online Armor ++ which is surprising!
     
  2. pabrate

    pabrate Registered Member

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    I received 1 year license few days ago and decided to test it.
    I really can't notice LAG or any kind of slowdowns, it uses about 25MB of RAM.
    Maybe it lags on VM's.
    I have dual boot on my machine and on each hard drive is Windows 7 installed.

    ~comments re A v B removed~

    btw I just saw PC Tools Releases 2011 Security and Performance Tools Portfolio , looks very nice :

    -- http://www.youtube.com/watch?v=8uFVwnm9WTI --
     
    Last edited by a moderator: Sep 20, 2010
  3. tookerjeff

    tookerjeff Registered Member

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    hi pabrate,

    hmmm, that's good that PC Tools is running fine on your computer! :) I just have the budget dual core Athlon but still, I would think Tools would run more efficiently. The biggest lag that I noticed was starting Internet Explorer (seemed to be about 4-5 seconds?) I know some browser type protectors will drag down page results, searches too... I may have to reinstall IE maybe...

    May I ask if there are any settings I should try and modify in Tools? How has it been the last few days since your initial reply? :)

    Another thing that surprised me upon installing it and looking over the default settings was that the firewall was clicked down to 'low' which surprised me! :/
     
  4. pabrate

    pabrate Registered Member

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    Hi,

    I had to remove it after few hours, GUI crashed once for no reason at all.
    Main reason to drop it was that exclusions are made with Threat names and not with path to the files.
    For example if you run C:\test\test.exe and threat is found, if you click on Allow and remember setting, in exclusions will be Trojan.Gen and not C:\test\test.exe , with no details at all on that Trojan.Gen , confusing part is will it ignore ALL threats named Trojan.Gen or just that one , that's silly.
    I like simple and clear exclusions (exact path,file,folder).
     
  5. tookerjeff

    tookerjeff Registered Member

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    hi pabrate,

    yeah, I was starting to have shutdown problems with it (and had to rely on the ol' tried and true push on the power button) as it just hanged. Also, when minimizing the main screen, a few "pieces" of the graphic would still be in the original place and follow the curser around! :/

    There were a lot of things I did like about it, such as the layout as far as finding settings, statistics, the good detection rate (though it's inital scan I do wonder why it finds so namy things and if I clicked cancel/ignore then the "infections" don't pop back up (unless it meant I'm just "excluding" them--sorry it's been a few days since I last used it before uninstalling)

    Perhaps the biggest thing though that irked me was trying to get a customer service rep on the chat as I did purchase it--wait time was Terrible! :( And then to top it all off the "support specialist" just left and ended the session. This after trying to get some simple feedback totaling around 2 1/2 hrs! Geesh....
     
  6. tookerjeff

    tookerjeff Registered Member

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    Btw, that is kind of strange/silly regarding the exclusions as threat names! :p I'm not sure if I've seen that with other antivirus/suites before?
     
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