PC not showing up in webroot pc security

Discussion in 'Prevx Releases' started by country2, Feb 16, 2013.

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  1. country2

    country2 Registered Member

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    Sep 13, 2008
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    Removed Webroot WSA to try BD AV again and after a few issues with BD removed it and re-installed WSA.

    Now 2 days later "my" pc still doesn't show up when I log in and check pc security webpage. In the past it took a few minutes and it would show....guess maybe too much uninstalling and installing?
     
  2. zfactor

    zfactor Registered Member

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    Mar 10, 2005
    Posts:
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    Location:
    on my zx10-r
    this happened to me. did you deactivate the pc before uninstalling wsa? if not did you have 2 after you reinstalled it?

    all you need to do is one of two things. first you can look in the menu on the upper right i dont remember exactly what it says but you can look at your deactivated pc's and simply reactivate that one again.

    otherwise you can contact support and they can add it back in in just a couple minutes. when i get in later ill post up where the deactivated pc's are if you did not find it by then.
     
  3. country2

    country2 Registered Member

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    Sep 13, 2008
    Posts:
    169
    lol...now that was fast and easy! Thank you!
     
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