Pc does not recognise DVD

Discussion in 'other software & services' started by csm324, May 13, 2005.

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  1. csm324

    csm324 Registered Member

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    Hi All,

    I am wondering if anyone can help,I deleted a DVD program recently,and it also seemed to delete the DVD player software.

    I went to My computer,the E drive ( DVD drive) is missing.

    I went to Device manager and the there is a yellow exclamation mark on the DVD description,(Matshita UJDA760)

    I sent a email to Asus,they said delete the device and install it again - same thing appears - the yellow exclamation symbol next to the device description in device manager.
    I replied and no response after 3 days..

    Someone said do a restore and backup everything on CD,cant do this as the computer doesnt even recognise there is a DVD device there.

    I have a Asus A4L laptop, Win XP pro SP2.

    The product I uninstalled was WinDVD.
    Have since Reinstalled it,and the bug is still there.

    I appreciate any help you can give.

    Thankyou

    Chris
     
  2. Close_Hauled

    Close_Hauled Registered Member

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    Location:
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    I believe that you need to use a different INF file that what Windows is defaulting to.

    What is the make and model of the DVD? Please physically look at the drive. Do not rely on Windows to tell you.
     
  3. Whitechapel

    Whitechapel Registered Member

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    Have you tried System Restore, to previos date - before uninstalling WinDVD?
     
  4. bigc73542

    bigc73542 Retired Moderator

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    go to start/ my computer and then click on view system information then hardware /device manager find the dvd drive in question right click it and then click delete, reboot and it should restore the dvd drive.
     
  5. TheQuest

    TheQuest Registered Member

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    Location:
    Kent. UK by the sea
    Hi, csm324

    Beat me to it bigc.

    And if that doe's not work [It should]
    Shut down the Computer, disconnect the DVD Drive [cable], restart back in to Wondows, shut down again reconnect the DVD Drive [cable] restart all will be should fine.

    Take Care,
    TheQuest :cool:
     
  6. SpikeyB

    SpikeyB Registered Member

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    Mar 20, 2005
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