i installed returnil 2010 a while back it was a special giveaway promo version with a years license . somehow i could not access certain areas because it's no longer accepted the password or i forgot the password. after messing around trying to reset the password for weeks i uninstalled the program completely ,we said our goodbyes and went our separate ways. today i saw there was a new version that might solve all the problems from the other version so i installed it only to find the old version details and setting has been automatically transferred to the 2011 version. i clicked where it says forgot password, wrote in my email address and the date i activated it but it keeps saying invalid purchase. is there a removal tool that will allow me a clean install or put settings back to default. i was having conflict between we the real time shield and my normal antivirus but could not turn off the real time shield because of the password issues. i would be grateful for any help
Hi, vazman welcome to Wilders, try this. After uninstalling correctly by the approved method, find RVSYSTEM.DAT which should be in C:\ Delete it and then install RVS.