password reset problems

Discussion in 'Returnil releases' started by vazman, Aug 20, 2010.

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  1. vazman

    vazman Registered Member

    Joined:
    Aug 20, 2010
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    i installed returnil 2010 a while back it was a special giveaway promo version with a years license . somehow i could not access certain areas because it's no longer accepted the password or i forgot the password.

    after messing around trying to reset the password for weeks i uninstalled the program completely ,we said our goodbyes and went our separate ways.

    today i saw there was a new version that might solve all the problems from the other version so i installed it only to find the old version details and setting has been automatically transferred to the 2011 version.

    i clicked where it says forgot password, wrote in my email address and the date i activated it but it keeps saying invalid purchase.

    is there a removal tool that will allow me a clean install or put settings back to default. i was having conflict between we the real time shield and my normal antivirus but could not turn off the real time shield because of the password issues.

    i would be grateful for any help
     
  2. CloneRanger

    CloneRanger Registered Member

    Joined:
    Jan 4, 2006
    Posts:
    4,833
    Hi, vazman welcome to Wilders, try this.

    After uninstalling correctly by the approved method, find RVSYSTEM.DAT which should be in C:\

    Delete it and then install RVS.
     
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