password reset problems

Discussion in 'Returnil releases' started by vazman, Aug 20, 2010.

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  1. vazman

    vazman Registered Member

    Aug 20, 2010
    i installed returnil 2010 a while back it was a special giveaway promo version with a years license . somehow i could not access certain areas because it's no longer accepted the password or i forgot the password.

    after messing around trying to reset the password for weeks i uninstalled the program completely ,we said our goodbyes and went our separate ways.

    today i saw there was a new version that might solve all the problems from the other version so i installed it only to find the old version details and setting has been automatically transferred to the 2011 version.

    i clicked where it says forgot password, wrote in my email address and the date i activated it but it keeps saying invalid purchase.

    is there a removal tool that will allow me a clean install or put settings back to default. i was having conflict between we the real time shield and my normal antivirus but could not turn off the real time shield because of the password issues.

    i would be grateful for any help
  2. CloneRanger

    CloneRanger Registered Member

    Jan 4, 2006
    Hi, vazman welcome to Wilders, try this.

    After uninstalling correctly by the approved method, find RVSYSTEM.DAT which should be in C:\

    Delete it and then install RVS.
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