password and logon trouble

Discussion in 'NOD32 version 2 Forum' started by necromonger, Mar 18, 2007.

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  1. necromonger

    necromonger Registered Member

    Joined:
    Mar 18, 2007
    Posts:
    3
    Location:
    wv
    node32 will not accept my password and logon i have tried every thing even reinstall nothing i try works. NOD32 antivirus system information
    Virus signature database version: 2125 (2007031:cool:
    Dated: Sunday, March 18, 2007
    Virus signature database build: 9308

    Information on other scanner support parts
    Advanced heuristics module version: 1.056 (20070317)
    Advanced heuristics module build: 1149
    Internet filter version: 1.002 (2004070:cool:
    Internet filter build: 1013
    Archive support module version: 1.052 (20070115)
    Archive support module build version: 1179

    Information about installed components
    NOD32 For Windows NT/2000/XP/2003/Vista/x64 - Base
    Version: 2.70.32
    NOD32 For Windows NT/2000/XP/2003/Vista/x64 - Internet support
    Version: 2.70.32
    NOD32 for Windows NT/2000/XP/2003/Vista/x64 - Standard component
    Version: 2.70.32

    Operating system information
    Platform: Microsoft Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 1024 MB
    Processor: AMD Athlon(tm) 64 Processor 3200+ (2152 MHz)
    Time Module Event User
    3/18/2007 12:28:39 PM Kernel The virus signature database has been successfully updated to version 2125 (2007031:cool:.
    3/18/2007 12:24:42 PM Update Function: DownloadAuthorization, parameters: , return value: 401
    3/18/2007 12:24:42 PM Update Update attempt failed (Incorrect username or password.)
     
  2. ASpace

    ASpace Guest

    What do you mean ? What passoword ?
     
  3. necromonger

    necromonger Registered Member

    Joined:
    Mar 18, 2007
    Posts:
    3
    Location:
    wv
    the one you get when you buy it
     
  4. ASpace

    ASpace Guest

  5. webyourbusiness

    webyourbusiness Registered Member

    Joined:
    Nov 16, 2004
    Posts:
    2,661
    Location:
    Throughout the USA and Canada
    I think necromancer migh tbe US based (wv = west virginia perhaps?) - if that's the case, contact the original reseller, or Eset directly here:

    http://www.eset.com/support/index.php

    If wv means something else, and you're european based, the .eu place is a good spot for support.

    hth
     
  6. necromonger

    necromonger Registered Member

    Joined:
    Mar 18, 2007
    Posts:
    3
    Location:
    wv
    yes i am from west virginia.i will contact cus.support.

    thanks
     
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