Partition Expert 2003

Discussion in 'Acronis Disk Director Suite' started by PeterQ, May 30, 2006.

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  1. PeterQ

    PeterQ Registered Member

    Joined:
    May 30, 2006
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    I assume this is the forum for this query since P E 2003 is not listed on the Main Page!

    I've a registered version of PE 2003 under XP Pro which used to load OK.
    I went to use this yesterday and all that is displayed is a (small) window stating *Acronis P E has not found any H D D's *, so there is no way I can explore and correct the problem. (The original CD is missing, so what can be done to restore the program?)

    Using jv16 (Macecraft) there are no Registry errors.

    PeterQ
    UK
     
    Last edited: May 30, 2006
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello PeterQ,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Please accept our apologies for the delay with the response.

    Please download the latest version of Acronis drivers, install it with disabled logging and see if the problem still persists.

    If the problem still persists then enable logging by running the Acronis drivers installation package once again, reproduce the problem and collect the c:\snapapi.log file.

    Please also create Acronis Report and Windows System Information as it is described in Acronis Help Post and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
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