Paragon parsing error

Discussion in 'Paragon Drive Backup Product Line' started by Kenj, Feb 14, 2013.

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  1. Kenj

    Kenj Registered Member

    Joined:
    Feb 14, 2013
    Posts:
    2
    Location:
    Australia
    I have been using Paragon Backup & Recover 12 Home (paid version) for the last 2 months to back up my new windows 8 computer to the Paragon time capsule on an external drive.
    My preferred method is to create tasks to schedule cyclic backups:- a differential backup of my c:drive daily, and a full backup weekly.
    The issue I have is that the cyclic backups work for some period of time – sometimes for 2 backups, sometimes for 12 backups, but the tasks ultimately fail due to a parsing error.

    http://i1275.photobucket.com/albums/y451/kenj271/ParagonCapture14Feb-12_zps3ffa14ba.png

    I have read an older link that indicated that a few other users were having this issue, & that Paragon were aware of it.
    Has anyone found a fix for this?
    I am not particularly computer literate, & am not comfortable with editing scripts. I just want a backup system that works.

    Thanks
    Ken
     
  2. seekforever

    seekforever Registered Member

    Joined:
    Oct 31, 2005
    Posts:
    4,751
    Not that I'm aware of but that doesn't mean a lot.

    Raise an official support ticket with Paragon so if they are still working on it some increased urgency might be seen.
     
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