Paragon NTFS for Mac OS X 10 for Seagate does not work USB hard disk

Discussion in 'NTFS for Mac & ExtFS for Mac' started by orca, Nov 26, 2012.

Thread Status:
Not open for further replies.
  1. orca

    orca Registered Member

    Joined:
    Nov 26, 2012
    Posts:
    2
    Location:
    Japan
    Hi,
    I installed Paragon NTFS for Mac OS X 10 for Seagate.
    but it does not work with USB hard disk which contain Seagate drive.

    Do I need any extra step expect software installation ?

    I use MacOS X 10.6.8. Macbook Pro.
    My USB hard drive has Seagate ST1000LM 010-9YH146
     
  2. Paragon_Matt

    Paragon_Matt Paragon Moderator

    Joined:
    Jan 24, 2011
    Posts:
    399
    Unfortunately, Seagate is required to handle the first tier of support for the software, I would recommend contacting them directly for assistance.

    http://www.seagate.com/support/
     
  3. orca

    orca Registered Member

    Joined:
    Nov 26, 2012
    Posts:
    2
    Location:
    Japan
    I get it by your thanksgiving special.
    but Should I ask this to Seagate ?
    why ?
     
  4. Paragon_Matt

    Paragon_Matt Paragon Moderator

    Joined:
    Jan 24, 2011
    Posts:
    399
    My apologies Orca, I thought the software you were using was from the Seagate ext drives, which is provided with purchase of one of their devices. That version is to be supported by Seagate, it's in the agreement we have with them. Not really a matter of choice. Please clarify what issues you are having with the software.
     
Loading...
Thread Status:
Not open for further replies.