Paragon Free 10 and HDD issue..

Discussion in 'Paragon Drive Backup Product Line' started by bimbobo, Jun 21, 2010.

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  1. bimbobo

    bimbobo Registered Member

    Joined:
    Sep 16, 2004
    Posts:
    56
    Hi,
    I have a Paragon Recovery CD stored on USB stick.. when I boot from it everything is fine, but my Seagate Free Agent Pro is not seen, when I want to save an image on it.

    I have to start the HDD several times before it is seen and available.

    I have the problem expecially with a Sharkoon USB 3.0 controller... which otherwise has no trouble at all..

    Why can't Paragon see the HDD as soon as it boots..?
    Regards
     
  2. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

    Joined:
    Aug 10, 2009
    Posts:
    918
    Hello bimbobo,

    This may be due to the lack of driver support for USB 3.0 in the Linux environment. If you can test and plug the hard drive to a standard 2.0 USB port instead of the 3.0 controller, and verify we can see it okay.
     
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