Hello... I'm new to this forum. Have a PC running Win XP SP3 32 bit... and had no trouble creating full backups on a 1 TB Western Digital external drive with Paragon 2012 free. For Christmas received a Hitachi (now owned by Western Digital) Touro Desk "2" TB external drive and when I try to create a full backup... it's starts the process and about 30 seconds in... I get an error message. The first few times it was "launcher.exe has encountered a problem and needs to close" and once it was "backup.exe has encountered problem...) The 2TB drive is formatted NTFS but it comes "bare metal" don't know whether that's a problem. As a test I was able to do a simple "copy files" operation from my C drive to the Touro in Win explorer no problem. Is there a problem with Paragon B&R recognizing an external drive larger than 1 TB I did some trouble shooting and made sure hot processing and shadow copy service are active but still no go. Sorry so long... thanks in advance for any advice!!